19.0 vanilla

odoo-bringout-oca-ocb-im_livechat/im_livechat/models/ir_websocket.py

@@ -0,0 +1,21 @@
+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from odoo import models
+
+
+class IrWebsocket(models.AbstractModel):
+    _inherit = "ir.websocket"
+
+    def _build_bus_channel_list(self, channels):
+        channels = list(channels)  # do not alter original list
+        if any(
+            channel == "im_livechat.looking_for_help"
+            for channel in channels
+            if isinstance(channel, str)
+        ):
+            if self.env.user.has_group("im_livechat.im_livechat_group_user"):
+                channels.append(
+                    (self.env.ref("im_livechat.im_livechat_group_user"), "LOOKING_FOR_HELP")
+                )
+            channels.remove("im_livechat.looking_for_help")
+        return super()._build_bus_channel_list(channels)