19.0 vanilla

odoo-bringout-oca-ocb-im_livechat/im_livechat/models/im_livechat_expertise.py

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+# Part of Odoo. See LICENSE file for full copyright and licensing details.
+
+from collections import defaultdict
+
+from odoo import Command, fields, models
+
+
+class Im_LivechatExpertise(models.Model):
+    """Expertise of Live Chat users."""
+
+    _name = "im_livechat.expertise"
+    _description = "Live Chat Expertise"
+    _order = "name"
+
+    name = fields.Char("Name", required=True, translate=True)
+    user_ids = fields.Many2many(
+        "res.users",
+        string="Operators",
+        compute="_compute_user_ids",
+        inverse="_inverse_user_ids",
+        store=False,
+    )
+
+    _name_unique = models.UniqueIndex("(name)")
+
+    def _compute_user_ids(self):
+        users_by_expertise = self._get_users_by_expertise()
+        for expertise in self:
+            expertise.user_ids = users_by_expertise[expertise]
+
+    def _inverse_user_ids(self):
+        users_by_expertise = self._get_users_by_expertise()
+        for expertise in self:
+            for user in expertise.user_ids - users_by_expertise[expertise]:
+                # sudo: res.users: livechat manager can add expertise on users
+                user.sudo().livechat_expertise_ids = [Command.link(expertise.id)]
+            for user in users_by_expertise[expertise] - expertise.user_ids:
+                # sudo: res.users: livechat manager can remove expertise on users
+                user.sudo().livechat_expertise_ids = [Command.unlink(expertise.id)]
+
+    def _get_users_by_expertise(self):
+        users_by_expertise = defaultdict(lambda: self.env["res.users"])
+        settings_domain = [("livechat_expertise_ids", "in", self.ids)]
+        # sudo: res.users.settings: livechat manager can read expertise on users
+        user_settings = self.env["res.users.settings"].sudo().search(settings_domain)
+        for user_setting in user_settings:
+            for expertise in user_setting.livechat_expertise_ids:
+                users_by_expertise[expertise] |= user_setting.user_id
+        for expertise, users in users_by_expertise.items():
+            users_by_expertise[expertise] = users.with_prefetch(user_settings.user_id.ids)
+        return users_by_expertise