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Ernad Husremovic 2026-03-09 09:31:39 +01:00
parent 5df8c07b59
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2114 changed files with 564841 additions and 299642 deletions
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25
odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_channel.xml Normal file
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<?xml version="1.0"?>
<odoo>
<data noupdate="1">
<record id="base.user_demo" model="res.users">
<field name="group_ids" eval="[(3, ref('im_livechat.im_livechat_group_manager'))]"/>
</record>
<record id="base.user_admin" model="res.users">
<field name="livechat_username">Mitchou Pitchou</field>
</record>
</data>
<data>
<record id="im_livechat_channel_rule_demo" model="im_livechat.channel.rule">
<field name="regex_url">/im_livechat/</field>
<field name="action">auto_popup</field>
<field name="auto_popup_timer">3</field>
<field name="channel_id" ref="im_livechat_channel_data"/>
</record>
<record id="im_livechat.im_livechat_group_user" model="res.groups">
<field eval="[(4, ref('base.user_demo'))]" name="user_ids"/>
</record>
<record id="im_livechat_channel_data" model="im_livechat.channel">
<field eval="[(4, ref('base.user_admin')), (4, ref('base.user_demo'))]" name="user_ids"/>
</record>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_chatbot.xml Normal file
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<?xml version="1.0" encoding="UTF-8" ?>
<odoo>
<data>
<record id="welcome_bot_operator_partner_demo" model="res.partner">
<field name="name">Odoo</field>
<field name="image_1920" type="base64" file="mail/static/src/img/odoobot.png"/>
<field name="active">False</field>
</record>
<record id="chatbot_script_welcome_bot_demo" model="chatbot.script">
<field name="title">Odoo</field>
<field name="image_1920" type="base64" file="mail/static/src/img/odoobot.png"/>
<field name="operator_partner_id" ref="welcome_bot_operator_partner_demo"/>
</record>
<record id="chatbot_script_welcome_step_welcome_demo" model="chatbot.script.step">
<field name="message">Welcome to CompanyName! 👋</field>
<field name="sequence">1</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
</record>
<record id="chatbot_script_welcome_step_dispatch_demo" model="chatbot.script.step">
<field name="message">What are you looking for?</field>
<field name="sequence">2</field>
<field name="step_type">question_selection</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
</record>
<record id="chatbot_script_welcome_step_dispatch_answer_pricing_demo" model="chatbot.script.answer">
<field name="name">I have a pricing question</field>
<field name="sequence">1</field>
<field name="script_step_id" ref="chatbot_script_welcome_step_dispatch_demo"/>
</record>
<record id="chatbot_script_welcome_step_dispatch_answer_documentation_demo" model="chatbot.script.answer">
<field name="name">I am looking for your documentation</field>
<field name="redirect_link">/</field>
<field name="sequence">2</field>
<field name="script_step_id" ref="chatbot_script_welcome_step_dispatch_demo"/>
</record>
<record id="chatbot_script_welcome_step_dispatch_answer_just_looking_demo" model="chatbot.script.answer">
<field name="name">I am just looking around</field>
<field name="sequence">3</field>
<field name="script_step_id" ref="chatbot_script_welcome_step_dispatch_demo"/>
</record>
<record id="chatbot_script_welcome_step_pricing_demo" model="chatbot.script.step">
<field name="message">Hmmm, let me check if I can find someone that could help you with that...</field>
<field name="sequence">3</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_pricing_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_pricing_forward_operator_demo" model="chatbot.script.step">
<field name="sequence">4</field>
<field name="step_type">forward_operator</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_pricing_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_pricing_noone_available_demo" model="chatbot.script.step">
<field name="message">Hu-ho, it looks like none of our operators are available 🙁</field>
<field name="sequence">5</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_pricing_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_pricing_email_demo" model="chatbot.script.step">
<field name="message">Would you mind leaving your email address so that we can reach you back?</field>
<field name="sequence">6</field>
<field name="step_type">question_email</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_pricing_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_documentation_redirect_demo" model="chatbot.script.step">
<field name="message">And tadaaaa here you go! 🌟</field>
<field name="sequence">7</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_documentation_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_documentation_exit_demo" model="chatbot.script.step">
<field name="message">If you need anything else, feel free to get back in touch</field>
<field name="sequence">8</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_documentation_demo'))]"/>
</record>
<record id="chatbot_script_welcome_step_just_looking_demo" model="chatbot.script.step">
<field name="message">Please do! If there is anything we can help with, let us know</field>
<field name="sequence">9</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_welcome_step_dispatch_answer_just_looking_demo'))]"/>
</record>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_chatbot_session_1.xml Normal file
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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_chatbot_session_1_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_operator_id" ref="welcome_bot_operator_partner_demo"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Visitor #234, Odoo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_1_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="welcome_bot_operator_partner_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
</record>
<record id="livechat_channel_chatbot_session_1_guest_demo" model="mail.guest">
<field name="name">Visitor #234</field>
</record>
<record id="livechat_channel_chatbot_session_1_history_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="guest_id" ref="livechat_channel_chatbot_session_1_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_1_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="livechat_channel_chatbot_session_1_guest_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('livechat_channel_chatbot_session_1_history_guest_demo'))]"/>
</record>
<record id="livechat_channel_chatbot_session_1_message_1_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Welcome to CompanyName! 👋</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_1_message_2_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">What are you looking for?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_1_message_3_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="livechat_channel_chatbot_session_1_guest_demo"/>
<field name="body">I am just looking around</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_1_message_4_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_1_demo"/>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Please do! If there is anything we can help with, let us know</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="create_date"/>
</record>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_chatbot_session_2.xml Normal file
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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_chatbot_session_2_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_operator_id" ref="welcome_bot_operator_partner_demo"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Visitor #235, Odoo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_2_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="welcome_bot_operator_partner_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
</record>
<record id="livechat_channel_chatbot_session_2_guest_demo" model="mail.guest">
<field name="name">Visitor #235</field>
</record>
<record id="livechat_channel_chatbot_session_2_history_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="guest_id" ref="livechat_channel_chatbot_session_2_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_2_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="livechat_channel_chatbot_session_2_guest_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('livechat_channel_chatbot_session_2_history_guest_demo'))]"/>
</record>
<record id="livechat_channel_chatbot_session_2_message_1_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Welcome to CompanyName! 👋</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_2_message_2_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="author_guest_id" ref="livechat_channel_chatbot_session_2_guest_demo"/>
<field name="author_id"/>
<field name="body">I am looking for your documentation</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_2_message_3_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">And tadaaaa here you go! 🌟</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_2_message_4_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_2_demo"/>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">If you need anything else, feel free to get back in touch!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="create_date"/>
</record>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_chatbot_session_3.xml Normal file
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<?xml version="1.0" encoding="UTF-8" ?>
<odoo>
<data>
<record id="livechat_channel_chatbot_session_3_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_operator_id" ref="welcome_bot_operator_partner_demo"/>
<field name="livechat_failure">no_agent</field>
<field name="name">Visitor #236, Odoo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_3_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="welcome_bot_operator_partner_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_welcome_bot_demo"/>
</record>
<record id="livechat_channel_chatbot_session_3_guest_demo" model="mail.guest">
<field name="name">Visitor #236</field>
</record>
<record id="livechat_channel_chatbot_session_3_history_guest_demo" model="im_livechat.channel.member.history">
<field name="guest_id" ref="livechat_channel_chatbot_session_3_guest_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_chatbot_session_3_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="livechat_channel_chatbot_session_3_guest_demo"/>
<field name="channel_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('livechat_channel_chatbot_session_3_history_guest_demo'))]"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_1_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Welcome to CompanyName! 👋</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_2_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">What are you looking for?</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_3_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_guest_id" ref="livechat_channel_chatbot_session_3_guest_demo"/>
<field name="author_id"/>
<field name="body">I have a pricing question</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_4_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Hmmm, let me check if I can find someone that could help you with that...</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_5_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Hu-ho, it looks like none of our operators are available 🙁</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_6_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="welcome_bot_operator_partner_demo"/>
<field name="body">Would you mind leaving your email address so that we can reach you back?</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=6)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=6)" name="create_date"/>
</record>
<record id="livechat_channel_chatbot_session_3_message_7_demo" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="livechat_channel_chatbot_session_3_demo"/>
<field name="message_type">comment</field>
<field name="author_guest_id" ref="livechat_channel_chatbot_session_3_guest_demo"/>
<field name="author_id"/>
<field name="body">visitor@example.com</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=7)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=7)" name="create_date"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_1" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5, seconds=25)"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="name">Visitor #234, Mitchell Admin</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="livechat_channel_session_1_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_1"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="response_time_hour" eval="3/60"/>
<field name="message_count">2</field>
</record>
<record id="im_livechat.livechat_channel_session_1_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('livechat_channel_session_1_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_1_guest" model="mail.guest">
<field name="name">Visitor #234</field>
</record>
<record id="im_livechat.livechat_channel_session_1_history_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_1"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1)"/>
</record>
<record id="im_livechat.livechat_channel_session_1_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_1_history_guest'))]"/>
</record>
<record id="livechat_channel_session_1_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">I'm looking for an application to record my timesheet, any tips?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() - relativedelta(months=1)" name="date"/>
<field eval="DateTime.today() - relativedelta(months=1)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Yes, you can use our Timesheets application to record your time efficiently!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, minutes=3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, minutes=3)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Great! Thanks for the info</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_message_5" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="message_type">email</field>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">You're welcome, have a nice day!</field>
<field name="message_type">comment</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_message_call_notification" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="author_id"/>
<field name="body">&lt;div data-oe-type=&#34;call&#34; class=&#34;o_mail_notification&#34;&gt;&lt;/div&gt;</field>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_call_1" model="discuss.call.history">
<field name="channel_id" ref="im_livechat.livechat_channel_session_1" />
<field name="start_dt"
eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" />
<field name="end_dt"
eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" />
<field name="start_call_message_id" ref="livechat_channel_session_1_message_call_notification" />
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_admin')), ('channel_id', '=', ref('livechat_channel_session_1'))]).ids"/>
<value eval="{'call_history_ids': [ref('livechat_channel_session_1_call_1')]}"/>
</function>
<record id="livechat_channel_session_1_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_1_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5, seconds=25)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5, seconds=25)" name="create_date"/>
</record>
<record id="livechat_channel_session_1_rating" model="rating.rating">
<field name="access_token">LIVECHAT_1</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_1"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="livechat_channel_session_1_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_1')], 5, 'LIVECHAT_1', None, 'Good Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_10" model="discuss.channel">
<field name="name">Visiteur, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_fr"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="livechat_failure">no_failure</field>
<field name="channel_type">livechat</field>
<field name="country_id" ref="base.be"/>
</record>
<record id="im_livechat.livechat_channel_session_10_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_10"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="response_time_hour" eval="15/3600"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_10_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_10_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_10_guest" model="mail.guest">
<field name="name">Visiteur</field>
</record>
<record id="im_livechat.livechat_channel_session_10_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_10"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
</record>
<record id="im_livechat.livechat_channel_session_10_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_10_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_10_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="author_id"/>
<field name="email_from">Visiteur</field>
<field name="date" eval="datetime.now() - timedelta(days=1)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="body">Bonjour</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_10_message_2" model="mail.message">
<field name="author_id" ref="base.partner_admin"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="body">Bonjour, comment puis-je vous aider?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_10_message_3" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="author_id"/>
<field name="email_from">Visiteur</field>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="body">Je voudrais en savoir plus au sujet de l'application Discuss</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_10_message_call_notification" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="author_id"/>
<field name="body">&lt;div data-oe-type=&#34;call&#34; class=&#34;o_mail_notification&#34;&gt;&lt;/div&gt;</field>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(days=-1, seconds=20)" name="date"/>
<field eval="DateTime.today() + relativedelta(days=-1, seconds=20)" name="create_date"/>
</record>
<record id="livechat_channel_session_10_call_1" model="discuss.call.history">
<field name="channel_id" ref="im_livechat.livechat_channel_session_10" />
<field name="start_dt"
eval="DateTime.today() + relativedelta(days=-1, seconds=30)" />
<field name="end_dt"
eval="DateTime.today() + relativedelta(days=-1, minutes=25)" />
<field name="start_call_message_id" ref="livechat_channel_session_10_message_call_notification" />
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_admin')), ('channel_id', '=', ref('livechat_channel_session_10'))]).ids"/>
<value eval="{'call_history_ids': [ref('livechat_channel_session_10_call_1')]}"/>
</function>
<record id="livechat_channel_session_10_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_10_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="date"/>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="create_date"/>
</record>
<record id="livechat_channel_session_10_rating" model="rating.rating">
<field name="access_token">LIVECHAT_10</field>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_10_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_10"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_10')], 1, 'LIVECHAT_10', None, 'Pas satisfait')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_11" model="discuss.channel">
<field name="name">Visitor, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_status">need_help</field>
<field name="description">Customer needs more information on the Discuss application</field>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="livechat_failure">no_failure</field>
<field name="create_date" eval="datetime.now()"/>
<field name="channel_type">livechat</field>
<field name="country_id" ref="base.us"/>
</record>
<record id="im_livechat.livechat_channel_session_11_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_11"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="response_time_hour" eval="15/3600"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_11_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_11"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_11_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_11_guest" model="mail.guest">
<field name="name">Visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_11_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_11"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_11_guest"/>
<field name="livechat_member_type">visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_11_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_11_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_11"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_11_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_11_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_11_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now()"/>
<field name="create_date" eval="datetime.now()"/>
<field name="write_date" eval="datetime.now()"/>
<field name="body">Hi</field>
<field name="email_from">Visitor</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_11"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_11_message_2" model="mail.message">
<field name="author_id" ref="base.partner_admin"/>
<field name="date" eval="datetime.now() - timedelta(seconds=-15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=-15)"/>
<field name="write_date" eval="datetime.now() - timedelta(seconds=-15)"/>
<field name="body">Hello, how may I help you?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_11"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_11_message_3" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_11_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now() - timedelta(seconds=-25)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=-25)"/>
<field name="write_date" eval="datetime.now() - timedelta(seconds=-25)"/>
<field name="email_from">Visitor</field>
<field name="body">I would like to know more about the Discuss application</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_11"/>
<field name="model">discuss.channel</field>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_12" model="discuss.channel">
<field name="name">Visitor, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="livechat_failure">no_answer</field>
<field name="create_date" eval="datetime.now()"/>
<field name="channel_type">livechat</field>
<field name="country_id" ref="base.us"/>
</record>
<record id="im_livechat.livechat_channel_session_12_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_12"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
</record>
<record id="im_livechat.livechat_channel_session_12_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_12"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_12_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_12_guest" model="mail.guest">
<field name="name">Visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_12_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_12"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_12_guest"/>
<field name="livechat_member_type">visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_12_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_12_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_12"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_12_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_12_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_12_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now()"/>
<field name="create_date" eval="datetime.now()"/>
<field name="write_date" eval="datetime.now()"/>
<field name="body">Hello? Anybody there?</field>
<field name="email_from">Visitor</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_12"/>
<field name="model">discuss.channel</field>
</record>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_session_13.xml Normal file
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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_13" model="discuss.channel">
<field name="name">Visiteur, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_fr"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="livechat_failure">no_answer</field>
<field name="channel_type">livechat</field>
<field name="country_id" ref="base.be"/>
</record>
<record id="im_livechat.livechat_channel_session_13_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_13"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
</record>
<record id="im_livechat.livechat_channel_session_13_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_13"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_13_history_member_admin'))]"/>
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_admin')), ('channel_id', '=', ref('im_livechat.livechat_channel_session_13'))]).ids"/>
<value eval="{'create_date': datetime.now() - timedelta(days=1)}"/>
</function>
<record id="im_livechat.livechat_channel_session_13_guest" model="mail.guest">
<field name="name">Visiteur</field>
</record>
<record id="im_livechat.livechat_channel_session_13_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_13"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_13_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
</record>
<record id="im_livechat.livechat_channel_session_13_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_13_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_13"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_13_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_13_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_13_guest"/>
<field name="author_id"/>
<field name="email_from">Visiteur</field>
<field name="date" eval="datetime.now() - timedelta(days=1)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="body">À l'aide! Je ne peux pas imprimer ma facture.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_13"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_13_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_13"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_13_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="date"/>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="create_date"/>
</record>
<record id="livechat_channel_session_13_rating" model="rating.rating">
<field name="access_token">LIVECHAT_13</field>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_13_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_13"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_13')], 1, 'LIVECHAT_13', None, 'Personne ne m\'a répondu!')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_14" model="discuss.channel">
<field name="name">Visiteur, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_fr"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="create_date" eval="datetime.now() - timedelta(minutes=1)"/>
<field name="livechat_failure">no_failure</field>
<field name="channel_type">livechat</field>
<field name="country_id" ref="base.be"/>
</record>
<record id="im_livechat.livechat_channel_session_14_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_14"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=1)"/>
<field name="response_time_hour" eval="15/3600"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_14_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_14"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() - timedelta(minutes=1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_14_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_14_guest" model="mail.guest">
<field name="name">Visiteur</field>
</record>
<record id="im_livechat.livechat_channel_session_14_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_14"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_14_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=1)"/>
</record>
<record id="im_livechat.livechat_channel_session_14_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_14_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_14"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_14_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_14_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_14_guest"/>
<field name="author_id"/>
<field name="email_from">Visiteur</field>
<field name="date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="write_date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="body">Bonjour, pourrais-je avoir de l'aide concernant l'application Discuss?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_14"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_14_message_2" model="mail.message">
<field name="author_id" ref="base.partner_admin"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="write_date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="body">Bien sur, je vous transfère à un expert dans quelques instants.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_14"/>
<field name="model">discuss.channel</field>
</record>
<record id="im_livechat.livechat_channel_session_14_history_member_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_14"/>
<field name="partner_id" ref="base.partner_demo"/>
<field name="livechat_member_type">agent</field>
<field name="response_time_hour" eval="15/3600"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=15)"/>
<field name="message_count">1</field>
</record>
<function model="discuss.channel" name="_add_members">
<value eval="[ref('im_livechat.livechat_channel_session_14')]"/>
<value name="partners" model="res.partner" eval="obj().env['res.partner'].browse(ref('base.partner_demo'))"/>
<value name="inviting_partner" model="res.partner" eval="obj().env['res.partner'].browse(ref('base.partner_admin'))"/>
</function>
<record id="livechat_channel_session_14_message_3" model="mail.message">
<field name="author_id" ref="base.partner_demo"/>
<field name="date" eval="datetime.now() + timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=15)"/>
<field name="write_date" eval="datetime.now() + timedelta(seconds=15)"/>
<field name="body">Bonjour, comment puis-je vous aider?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_14"/>
<field name="model">discuss.channel</field>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_15" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_status">need_help</field>
<field name="livechat_failure">no_failure</field>
<field name="name">Joel Willis, Mitchell Admin</field>
</record>
<record id="im_livechat.livechat_channel_session_15_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_15"/>
<field name="livechat_member_type">agent</field>
</record>
<record id="im_livechat.livechat_channel_session_15_member_portal" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_15"/>
<field name="livechat_member_type">visitor</field>
</record>
<record id="livechat_channel_session_15_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_15" />
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Hello, How can I help you?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.now() + timedelta(seconds=5)"/>
<field name="create_date" eval="DateTime.now() + timedelta(seconds=5)"/>
</record>
<record id="livechat_channel_session_15_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_15"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">I need help regarding onboarding...</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.now() + timedelta(seconds=10)"/>
<field name="create_date" eval="DateTime.now() + timedelta(seconds=10)"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_2" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=11)"/>
<field name="livechat_operator_id" ref="base.partner_demo"/>
<field name="name">Visitor #323, Marc Demo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1, days=-1)"/>
</record>
<record id="livechat_channel_session_2_history_member_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_2"/>
<field name="partner_id" ref="base.partner_demo"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1, days=-1)"/>
<field name="response_time_hour" eval="8/60"/>
<field name="message_count">2</field>
</record>
<record id="im_livechat.livechat_channel_session_2_member_demo" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('livechat_channel_session_2_history_member_demo'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_2_guest" model="mail.guest">
<field name="name">Visitor #323</field>
</record>
<record id="im_livechat.livechat_channel_session_2_history_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_2"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="livechat_member_type">visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_2_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_2_history_guest'))]"/>
</record>
<record id="livechat_channel_session_2_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">I was wondering if Odoo has an application to easily manage social media for my business..</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_id" ref="base.partner_demo"/>
<field name="body">Yes, we just released a new application called Social Marketing that should fit your needs! Check it out :)</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=8)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=8)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Awesome, thanks!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=9)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=9)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_message_5" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_id" ref="base.partner_demo"/>
<field name="body">You're welcome, enjoy Odoo!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=10)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=10)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_message_call_notification" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="author_id"/>
<field name="body">&lt;div data-oe-type=&#34;call&#34; class=&#34;o_mail_notification&#34;&gt;&lt;/div&gt;</field>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=6)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=6)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_call_1" model="discuss.call.history">
<field name="channel_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="start_dt" eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=8)"/>
<field name="end_dt" eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=10)"/>
<field name="start_call_message_id" ref="livechat_channel_session_2_message_call_notification"/>
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_demo')), ('channel_id', '=', ref('livechat_channel_session_2'))]).ids"/>
<value eval="{'call_history_ids': [ref('livechat_channel_session_2_call_1')]}"/>
</function>
<record id="livechat_channel_session_2_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_2_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=11)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=11)" name="create_date"/>
</record>
<record id="livechat_channel_session_2_rating" model="rating.rating">
<field name="access_token">LIVECHAT_2</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_2"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="rated_partner_id" ref="base.partner_demo"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_2_rating_message"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_2')], 5, 'LIVECHAT_2', None, 'Super Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_3" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=15)"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="name">Joel Willis, Mitchell Admin</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=12)"/>
</record>
<record id="im_livechat.livechat_channel_session_3_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_3"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1, days=-2)"/>
<field name="response_time_hour" eval="1/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_3_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_3_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_3_history_member_portal" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_3"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-1, days=-2)"/>
</record>
<record id="im_livechat.livechat_channel_session_3_member_portal" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_3_history_member_portal'))]"/>
</record>
<record id="livechat_channel_session_3_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Hello, are you single?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=12)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=12)" name="create_date"/>
</record>
<record id="livechat_channel_session_3_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Nope, sorry to disappoint :(</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=13)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=13)" name="create_date"/>
</record>
<record id="livechat_channel_session_3_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Oh :(</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=14)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=14)" name="create_date"/>
</record>
<record id="livechat_channel_session_3_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=15)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=15)" name="create_date"/>
</record>
<record id="livechat_channel_session_3_rating" model="rating.rating">
<field name="access_token">LIVECHAT_3</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_3"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_3_rating_message"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_3')], 5, 'LIVECHAT_3', None, 'Mega Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_4" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=20)"/>
<field name="livechat_operator_id" ref="base.partner_demo"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Joel Willis, Marc Demo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-3)"/>
</record>
<record id="im_livechat.livechat_channel_session_4_history_member_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_4"/>
<field name="partner_id" ref="base.partner_demo"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-3)"/>
<field name="response_time_hour" eval="16/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_4_member_demo" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_4_history_member_demo'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_4_history_member_portal" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_4"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-3)"/>
</record>
<record id="im_livechat.livechat_channel_session_4_member_portal" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_4_history_member_portal'))]"/>
</record>
<record id="livechat_channel_session_4_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Hello, I'm looking for a software that can be easily updated with my needs.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3)" name="create_date"/>
</record>
<record id="livechat_channel_session_4_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="author_id" ref="base.partner_demo"/>
<field name="body">Hello Joel Willis, you're at the right place! You can customize Odoo using our Studio application in just a few clicks.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=16)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=16)" name="create_date"/>
</record>
<record id="livechat_channel_session_4_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Thanks for the info, I'll look into it!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=17)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=17)" name="create_date"/>
</record>
<record id="livechat_channel_session_4_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=20)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=20)" name="create_date"/>
</record>
<record id="livechat_channel_session_4_rating" model="rating.rating">
<field name="access_token">LIVECHAT_4</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_4"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_4_rating_message"/>
<field name="rated_partner_id" ref="base.partner_demo"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_4')], 5, 'LIVECHAT_4', None, 'Good Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_5" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=10)"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Visitor #532, Mitchell Admin</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-4)"/>
</record>
<record id="im_livechat.livechat_channel_session_5_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_5"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-4)"/>
<field name="response_time_hour" eval="1/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_5_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_5_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_5_guest" model="mail.guest">
<field name="name">Visitor #532</field>
</record>
<record id="im_livechat.livechat_channel_session_5_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_5"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_5_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-2, days=-4)"/>
</record>
<record id="im_livechat.livechat_channel_session_5_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_5_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_5_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_5_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_5_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Hello, it seems that I can't log in to my database. Can you help?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4)" name="create_date"/>
</record>
<record id="livechat_channel_session_5_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Hi, if you need help with your database, feel free to contact our support via http://www.odoo.com/help</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=1)" name="create_date"/>
</record>
<record id="livechat_channel_session_5_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_5_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Ok.. Will do, thanks</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=2)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=2)" name="create_date"/>
</record>
<record id="livechat_channel_session_5_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_5_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=10)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=10)" name="create_date"/>
</record>
<record id="livechat_channel_session_5_rating" model="rating.rating">
<field name="access_token">LIVECHAT_5</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_5"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_5_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_5')], 5, 'LIVECHAT_5', None, 'Super Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_6" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=12)"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Visitor #649, Mitchell Admin</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-5)"/>
</record>
<record id="im_livechat.livechat_channel_session_6_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_6"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-5)"/>
<field name="response_time_hour" eval="1/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_6_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_6_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_6_guest" model="mail.guest">
<field name="name">Visitor #649</field>
</record>
<record id="im_livechat.livechat_channel_session_6_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_6"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_6_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-5)"/>
</record>
<record id="im_livechat.livechat_channel_session_6_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_6_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_6_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_6_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_6_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Hello, I'm a bit lost in the Invetory module, is there some documentation I could find?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5)" name="create_date"/>
</record>
<record id="livechat_channel_session_6_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Yes, of course, you can find it here: https://www.odoo.com/documentation/latest/</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=1)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=1)" name="create_date"/>
</record>
<record id="livechat_channel_session_6_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_6_guest"/>
<field name="author_id"/>
<field name="email_from">Visitor</field>
<field name="body">Thanks!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=2)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=2)" name="create_date"/>
</record>
<record id="livechat_channel_session_6_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_6_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=12)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=12)" name="create_date"/>
</record>
<record id="livechat_channel_session_6_rating" model="rating.rating">
<field name="access_token">LIVECHAT_6</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_6"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="livechat_channel_session_6_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_6')], 5, 'LIVECHAT_6', None, 'Good Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_7" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=15)"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Joel Willis, Mitchell Admin</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-6)"/>
</record>
<record id="im_livechat.livechat_channel_session_7_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_7"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-6)"/>
<field name="response_time_hour" eval="6/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_7_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_7_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_7_history_member_portal" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_7"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-6)"/>
</record>
<record id="im_livechat.livechat_channel_session_7_member_portal" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo_portal"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_7_history_member_portal'))]"/>
</record>
<record id="livechat_channel_session_7_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Hi, I need a software to easily manage my stock, and generate sales orders.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6)" name="create_date"/>
</record>
<record id="livechat_channel_session_7_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Joel Willis, you'll need our Inventory and Sales application to do so. You can try them for 15 days, FOR FREE :)</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=6)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=6)" name="create_date"/>
</record>
<record id="livechat_channel_session_7_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="body">Good to hear, thanks!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=8)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=8)" name="create_date"/>
</record>
<record id="livechat_channel_session_7_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="author_id" ref="base.partner_demo_portal"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=15)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=15)" name="create_date"/>
</record>
<record id="livechat_channel_session_7_rating" model="rating.rating">
<field name="access_token">LIVECHAT_7</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_7"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_7_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field name="partner_id" ref="base.partner_demo_portal"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_7')], 5, 'LIVECHAT_7', None, 'Super Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_8" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_channel_id" ref="im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=15)"/>
<field name="livechat_operator_id" ref="base.partner_demo"/>
<field name="livechat_failure">no_failure</field>
<field name="name">Visitor #722, Marc Demo</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-7)"/>
</record>
<record id="im_livechat.livechat_channel_session_8_history_member_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_8"/>
<field name="partner_id" ref="base.partner_demo"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-7)"/>
<field name="response_time_hour" eval="3/60"/>
<field name="message_count">1</field>
</record>
<record id="im_livechat.livechat_channel_session_8_member_demo" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_demo"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_8_history_member_demo'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_8_guest" model="mail.guest">
<field name="name">Visitor #722</field>
</record>
<record id="im_livechat.livechat_channel_session_8_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_8"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_8_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(months=-3, days=-7)"/>
</record>
<record id="im_livechat.livechat_channel_session_8_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_8_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_8_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_8_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_8_guest"/>
<field name="author_id"/>
<field name="body">Heeeey Marc, how are you?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=4)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=4)" name="create_date"/>
</record>
<record id="livechat_channel_session_8_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="author_id" ref="base.partner_demo"/>
<field name="body">I'm fine, and you?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=7)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=7)" name="create_date"/>
</record>
<record id="livechat_channel_session_8_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_8_guest"/>
<field name="author_id"/>
<field name="body">I'm great, thanks for asking!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=8)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=8)" name="create_date"/>
</record>
<record id="livechat_channel_session_8_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_8_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=15)" name="date"/>
<field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=15)" name="create_date"/>
</record>
<record id="livechat_channel_session_8_rating" model="rating.rating">
<field name="access_token">LIVECHAT_8</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_8"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="livechat_channel_session_8_rating_message"/>
<field name="rated_partner_id" ref="base.partner_demo"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_8')], 5, 'LIVECHAT_8', None, 'Super Job')"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="livechat_channel_session_9" model="discuss.channel">
<field name="name">Visitor, Mitchell Admin</field>
<field name="livechat_lang_id" ref="base.lang_en"/>
<field name="livechat_operator_id" ref="base.partner_admin"/>
<field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
<field name="livechat_end_dt" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="livechat_failure">no_failure</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="channel_type">livechat</field>
</record>
<record id="im_livechat.livechat_channel_session_9_history_member_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_9"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="response_time_hour" eval="15/3600"/>
<field name="message_count">2</field>
</record>
<record id="im_livechat.livechat_channel_session_9_member_admin" model="discuss.channel.member">
<field name="partner_id" ref="base.partner_admin"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="unpin_dt" eval="DateTime.today()"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(months=-1)"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_9_history_member_admin'))]"/>
</record>
<record id="im_livechat.livechat_channel_session_9_guest" model="mail.guest">
<field name="name">Visitor</field>
</record>
<record id="im_livechat.livechat_channel_session_9_history_member_guest" model="im_livechat.channel.member.history">
<field name="channel_id" ref="livechat_channel_session_9"/>
<field name="guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
</record>
<record id="im_livechat.livechat_channel_session_9_member_guest" model="discuss.channel.member">
<field name="guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="channel_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="livechat_member_history_ids" eval="[(4, ref('im_livechat.livechat_channel_session_9_history_member_guest'))]"/>
</record>
<record id="livechat_channel_session_9_message_1" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now() - timedelta(days=1)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1)"/>
<field name="body">Hi</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_message_2" model="mail.message">
<field name="author_id" ref="base.partner_admin"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
<field name="body">Hello, how may I help you?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_message_3" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
<field name="body">I would like to know more about the CRM application</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_message_4" model="mail.message">
<field name="author_id" ref="base.partner_admin"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-33)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-33)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-33)"/>
<field name="body">The CRM application helps you to track leads, close opportunities and get accurate forecasts. You can test it for free on our website.</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_message_5" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-42)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-42)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-42)"/>
<field name="body">Great, thanks!</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_message_6" model="mail.message">
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="author_id"/>
<field name="date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="write_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="body">Rating: :-)</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="model">discuss.channel</field>
</record>
<record id="livechat_channel_session_9_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
<field name="author_guest_id" ref="im_livechat.livechat_channel_session_9_guest"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="date"/>
<field eval="datetime.now() - timedelta(days=1, seconds=-60)" name="create_date"/>
</record>
<record id="livechat_channel_session_9_rating" model="rating.rating">
<field name="access_token">LIVECHAT_9</field>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="im_livechat.livechat_channel_session_9_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
<field name="res_id" ref="im_livechat.livechat_channel_session_9"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="([ref('im_livechat.livechat_channel_session_9')], 5, 'LIVECHAT_9', None, 'Super Job')"/>
</data>
</odoo>

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<?xml version="1.0" encoding="UTF-8" ?>
<odoo>
<data>
<record id="support_bot_operator_partner_demo" model="res.partner">
<field name="name">Support Bot</field>
<field name="image_1920" type="base64" file="mail/static/src/img/odoobot.png"/>
<field name="active">False</field>
</record>
<record id="chatbot_script_support_bot_demo" model="chatbot.script">
<field name="title">Support Bot</field>
<field name="image_1920" type="base64" file="mail/static/src/img/odoobot.png"/>
<field name="operator_partner_id" ref="support_bot_operator_partner_demo"/>
</record>
<record id="support_bot_channel_demo" model="im_livechat.channel">
<field name="name">Support</field>
</record>
<record id="im_livechat_channel_rule_demo" model="im_livechat.channel.rule">
<field name="regex_url">/im_livechat/</field>
<field name="channel_id" ref="support_bot_channel_demo"/>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="chatbot_script_expertise_discuss_demo" model="im_livechat.expertise">
<field name="name">Discuss</field>
<field name="user_ids" eval="[(4, ref('base.user_admin'))]"/>
</record>
<record id="chatbot_script_expertise_livechat_demo" model="im_livechat.expertise">
<field name="name">Livechat</field>
<field name="user_ids" eval="[(4, ref('base.user_admin'))]"/>
</record>
<record id="chatbot_script_initial_step_demo" model="chatbot.script.step">
<field name="message">Welcome to the Support! How can I assist you today?</field>
<field name="sequence">1</field>
<field name="step_type">question_selection</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="chatbot_script_answer_troubleshooting_demo" model="chatbot.script.answer">
<field name="name">Troubleshooting</field>
<field name="sequence">1</field>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="chatbot_script_answer_setup_demo" model="chatbot.script.answer">
<field name="name">Setup</field>
<field name="sequence">2</field>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="chatbot_script_troubleshooting_step_browser_demo" model="chatbot.script.step">
<field name="message">What browser are you using?</field>
<field name="sequence">2</field>
<field name="step_type">question_selection</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_answer_troubleshooting_demo'))]"/>
</record>
<record id="chatbot_script_troubleshooting_answer_chrome_demo" model="chatbot.script.answer">
<field name="name">Chrome</field>
<field name="sequence">1</field>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="chatbot_script_troubleshooting_answer_firefox_demo" model="chatbot.script.answer">
<field name="name">Firefox</field>
<field name="sequence">2</field>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="chatbot_script_troubleshooting_answer_safari_demo" model="chatbot.script.answer">
<field name="name">Safari</field>
<field name="sequence">3</field>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="chatbot_script_module_selection_demo" model="chatbot.script.step">
<field name="message">What module are you interested in?</field>
<field name="sequence">3</field>
<field name="step_type">question_selection</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="chatbot_script_answer_discuss_demo" model="chatbot.script.answer">
<field name="name">Discuss</field>
<field name="sequence">1</field>
<field name="script_step_id" ref="chatbot_script_module_selection_demo"/>
</record>
<record id="chatbot_script_answer_livechat_demo" model="chatbot.script.answer">
<field name="name">Livechat</field>
<field name="sequence">2</field>
<field name="script_step_id" ref="chatbot_script_module_selection_demo"/>
</record>
<record id="chatbot_script_answer_discuss_livechat_demo" model="chatbot.script.answer">
<field name="name">Discuss and Livechat</field>
<field name="sequence">3</field>
<field name="script_step_id" ref="chatbot_script_module_selection_demo"/>
</record>
<record id="chatbot_script_module_info_expert_text_step_demo" model="chatbot.script.step">
<field name="message">Let me check if I can connect you with the right expert...</field>
<field name="sequence">4</field>
<field name="step_type">text</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="chatbot_script_module_info_discuss_forward_operator_step_demo" model="chatbot.script.step">
<field name="sequence">5</field>
<field name="step_type">forward_operator</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
<field name="operator_expertise_ids" eval="[(4, ref('chatbot_script_expertise_discuss_demo'))]"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_answer_discuss_demo'))]"/>
</record>
<record id="chatbot_script_module_info_livechat_forward_operator_step_demo" model="chatbot.script.step">
<field name="sequence">6</field>
<field name="step_type">forward_operator</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_answer_livechat_demo'))]"/>
<field name="operator_expertise_ids" eval="[(4, ref('chatbot_script_expertise_livechat_demo'))]"/>
</record>
<record id="chatbot_script_module_info_discuss_and_livechat_forward_operator_step_demo" model="chatbot.script.step">
<field name="sequence">7</field>
<field name="step_type">forward_operator</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
<field name="triggering_answer_ids" eval="[(4, ref('chatbot_script_answer_discuss_livechat_demo'))]"/>
<field name="operator_expertise_ids" eval="[(4, ref('chatbot_script_expertise_discuss_demo')), (4, ref('chatbot_script_expertise_livechat_demo'))]"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_1_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_fr"/>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visiteur #301, Support</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=5)"/>
</record>
<record id="support_bot_session_1_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_1_demo"/>
<field name="last_interest_dt" eval="datetime.now() - timedelta(minutes=4)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_1_guest_demo" model="mail.guest">
<field name="name">Visiteur #301</field>
</record>
<record id="support_bot_session_1_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_1_demo"/>
<field name="guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=5)"/>
</record>
<record id="support_bot_session_1_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="channel_id" ref="support_bot_session_1_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_1_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_1_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Bienvenue au support! Comment puis-je vous aider aujourd'hui?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=30)"/>
</record>
<record id="support_bot_session_1_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_1_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_1_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_1_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_1_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_1_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
<record id="support_bot_session_1_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Quel navigateur utilisez-vous?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_1_message_3"/>
<field name="discuss_channel_id" ref="support_bot_session_1_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="support_bot_session_1_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="body">Chrome</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_chatbot_message_4" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_1_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_1_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
</record>
<record id="support_bot_session_1_message_5" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Quelle application vous intéresse?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_message_6" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="body">Discuss et Livechat</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_chatbot_message_5" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_1_message_6"/>
<field name="discuss_channel_id" ref="support_bot_session_1_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_discuss_livechat_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_discuss_livechat_demo"/>
</record>
<record id="support_bot_session_1_message_7" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Laissez-moi vérifier si je peux vous mettre en relation avec l'expert approprié...</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_member_history_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="im_livechat.support_bot_session_1_demo"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="livechat_member_type">agent</field>
<field name="response_time_hour" eval="5/3600"/>
<field name="message_count">1</field>
</record>
<function model="discuss.channel" name="_add_members">
<value eval="[ref('im_livechat.support_bot_session_1_demo')]"/>
<value name="partners" model="res.partner" eval="obj().env['res.partner'].browse(ref('base.partner_admin'))"/>
<value name="create_member_params" eval="{
'livechat_member_type': 'agent',
'agent_expertise_ids': [ref('im_livechat.chatbot_script_expertise_discuss_demo'), ref('im_livechat.chatbot_script_expertise_livechat_demo')]
}"/>
<value name="inviting_partner" model="res.partner" eval="obj().env['res.partner'].browse(ref('support_bot_operator_partner_demo'))"/>
</function>
<record id="support_bot_session_1_message_8" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Bonjour 👋, comment puis-je vous aider?</field>
<field name="date" eval="datetime.now() + timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_1_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="author_guest_id" ref="support_bot_session_1_guest_demo"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_message_call_notification" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.support_bot_session_1_demo"/>
<field name="author_guest_id" ref="im_livechat.support_bot_session_1_guest_demo"/>
<field name="author_id"/>
<field name="body">&lt;div data-oe-type=&#34;call&#34; class=&#34;o_mail_notification&#34;&gt;&lt;/div&gt;</field>
<field name="message_type">notification</field>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_1_call_1" model="discuss.call.history">
<field name="channel_id" ref="im_livechat.support_bot_session_1_demo"/>
<field name="start_dt"
eval="datetime.now() - timedelta(seconds=200)"/>
<field name="end_dt"
eval="datetime.now() - timedelta(seconds=10)"/>
<field name="start_call_message_id" ref="support_bot_session_1_message_call_notification"/>
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_admin')), ('channel_id', '=', ref('support_bot_session_1_demo'))]).ids"/>
<value eval="{'call_history_ids': [ref('support_bot_session_1_call_1')]}"/>
</function>
<record id="support_bot_session_1_rating" model="rating.rating">
<field name="access_token">BOT_SESSION_1</field>
<field name="res_id" ref="support_bot_session_1_demo"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="support_bot_session_1_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="[ref('im_livechat.support_bot_session_1_demo')], 5, 'BOT_SESSION_1', None, 'Bon travail'"/>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_2_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_it"/>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visitatore #302, Support</field>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2)"/>
</record>
<record id="support_bot_session_2_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_2_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(weeks=-2)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_2_guest_demo" model="mail.guest">
<field name="name">Visitatore #302</field>
</record>
<record id="support_bot_session_2_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_2_demo"/>
<field name="guest_id" ref="support_bot_session_2_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2)"/>
</record>
<record id="support_bot_session_2_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_2_guest_demo"/>
<field name="channel_id" ref="support_bot_session_2_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_2_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_2_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_2_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Benvenuto al Supporto! Come posso aiutarla oggi?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=1)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=1)"/>
</record>
<record id="support_bot_session_2_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_2_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_2_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_2_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_2_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_2_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=2)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=2)"/>
</record>
<record id="support_bot_session_2_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_2_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_2_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
<record id="support_bot_session_2_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_2_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Che browser sta utilizzando?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=3)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=3)"/>
</record>
<record id="support_bot_session_2_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_2_message_3"/>
<field name="discuss_channel_id" ref="support_bot_session_2_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="support_bot_session_2_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_2_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_2_guest_demo"/>
<field name="body">Chrome</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=4)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(weeks=-2, minutes=4)"/>
</record>
<record id="support_bot_session_2_chatbot_message_4" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_2_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_2_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_3_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_it"/>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visitatore #303, Support</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10)"/>
</record>
<record id="support_bot_session_3_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_3_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(days=-10)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_3_guest_demo" model="mail.guest">
<field name="name">Visitatore #303</field>
</record>
<record id="support_bot_session_3_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_3_demo"/>
<field name="guest_id" ref="support_bot_session_3_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10)"/>
</record>
<record id="support_bot_session_3_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_3_guest_demo"/>
<field name="channel_id" ref="support_bot_session_3_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_3_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_3_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_3_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Benvenuto al Supporto! Come posso aiutarla oggi?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-10, minutes=1)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10, minutes=1)"/>
</record>
<record id="support_bot_session_3_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_3_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_3_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_3_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_3_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_3_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-10, minutes=2)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10, minutes=2)"/>
</record>
<record id="support_bot_session_3_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_3_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_3_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
<record id="support_bot_session_3_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_3_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Che browser sta utilizzando?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-10, minutes=3)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10, minutes=3)"/>
</record>
<record id="support_bot_session_3_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_3_message_3"/>
<field name="discuss_channel_id" ref="support_bot_session_3_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="support_bot_session_3_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_3_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_3_guest_demo"/>
<field name="body">Chrome</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-10, minutes=4)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-10, minutes=4)"/>
</record>
<record id="support_bot_session_3_chatbot_message_4" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_3_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_3_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_troubleshooting_answer_chrome_demo"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_4_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_lang_id" ref="base.lang_it"/>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="livechat_status">need_help</field>
<field name="name">Visitatore #304, Support</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=3)"/>
</record>
<record id="support_bot_session_4_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_4_demo"/>
<field name="last_interest_dt" eval="datetime.now() - timedelta(minutes=4)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_4_guest_demo" model="mail.guest">
<field name="name">Visitatore #304</field>
</record>
<record id="support_bot_session_4_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_4_demo"/>
<field name="guest_id" ref="support_bot_session_4_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(seconds=30)"/>
</record>
<record id="support_bot_session_4_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_4_guest_demo"/>
<field name="channel_id" ref="support_bot_session_4_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_4_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_4_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Benvenuto al Supporto! Come posso aiutarla oggi?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=30)"/>
</record>
<record id="support_bot_session_4_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_4_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_4_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_4_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_4_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=30)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=30)"/>
</record>
<record id="support_bot_session_4_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_4_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_4_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
<record id="support_bot_session_4_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Che browser sta utilizzando?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_4_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_4_message_3"/>
<field name="discuss_channel_id" ref="support_bot_session_4_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="support_bot_session_4_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_4_guest_demo"/>
<field name="body">Firefox</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_4_chatbot_message_4" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_4_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_4_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_troubleshooting_answer_firefox_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_troubleshooting_answer_firefox_demo"/>
</record>
<record id="support_bot_session_4_message_5" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Quale modulo le interessa?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_4_message_6" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_4_guest_demo"/>
<field name="body">Livechat</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_4_chatbot_message_5" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_4_message_6"/>
<field name="discuss_channel_id" ref="support_bot_session_4_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_livechat_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_livechat_demo"/>
</record>
<record id="support_bot_session_4_message_7" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Verifico se posso connetterla con l'esperto adatto...</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_4_member_history_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="im_livechat.support_bot_session_4_demo"/>
<field name="partner_id" ref="base.partner_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(seconds=15)"/>
<field name="response_time_hour" eval="5/3600"/>
<field name="message_count">1</field>
</record>
<function model="discuss.channel" name="_add_members">
<value eval="[ref('im_livechat.support_bot_session_4_demo')]"/>
<value name="partners" model="res.partner" eval="obj().env['res.partner'].browse(ref('base.partner_admin'))"/>
<value name="create_member_params" eval="{
'livechat_member_type': 'agent',
'agent_expertise_ids': [ref('im_livechat.chatbot_script_expertise_livechat_demo')]
}"/>
<value name="inviting_partner" model="res.partner" eval="obj().env['res.partner'].browse(ref('support_bot_operator_partner_demo'))"/>
</function>
<record id="support_bot_session_4_message_8" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_4_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Salve 👋, ha qualche domanda riguardante livechat?</field>
<field name="date" eval="datetime.now() + timedelta(seconds=20)"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=20)"/>
</record>
<record id="support_bot_session_4_message_call_notification" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="im_livechat.support_bot_session_4_demo"/>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">&lt;div data-oe-type=&#34;call&#34; class=&#34;o_mail_notification&#34;&gt;&lt;/div&gt;</field>
<field name="message_type">notification</field>
<field name="date" eval="datetime.now() + timedelta(seconds=40)"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=40)"/>
</record>
<record id="support_bot_session_4_call_1" model="discuss.call.history">
<field name="channel_id" ref="im_livechat.support_bot_session_4_demo"/>
<field name="start_dt"
eval="datetime.now() + timedelta(seconds=40)"/>
<field name="end_dt"
eval="datetime.now() + timedelta(seconds=200)"/>
<field name="start_call_message_id" ref="support_bot_session_4_message_call_notification"/>
</record>
<function model="im_livechat.channel.member.history" name="write">
<value model="im_livechat.channel.member.history"
eval="obj().search([('partner_id', '=', ref('base.partner_admin')), ('channel_id', '=', ref('support_bot_session_4_demo'))]).ids"/>
<value eval="{'call_history_ids': [ref('support_bot_session_4_call_1')]}"/>
</function>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_5_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visitor #305, Support</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5)"/>
</record>
<record id="support_bot_session_5_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_5_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(days=-5)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_5_guest_demo" model="mail.guest">
<field name="name">Visitor #305</field>
</record>
<record id="support_bot_session_5_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_5_demo"/>
<field name="guest_id" ref="support_bot_session_5_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5)"/>
</record>
<record id="support_bot_session_5_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_5_guest_demo"/>
<field name="channel_id" ref="support_bot_session_5_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_5_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_5_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_5_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Welcome to the Support! How can I assist you today?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-5, minutes=1)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5, minutes=1)"/>
</record>
<record id="support_bot_session_5_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_5_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_5_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_5_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_5_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_5_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-5, minutes=2)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5, minutes=2)"/>
</record>
<record id="support_bot_session_5_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_5_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_5_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
<record id="support_bot_session_5_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_5_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">What browser are you using?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-5, minutes=3)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5, minutes=3)"/>
</record>
<record id="support_bot_session_5_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_5_message_3"/>
<field name="discuss_channel_id" ref="support_bot_session_5_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
</record>
<record id="support_bot_session_5_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_5_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_5_guest_demo"/>
<field name="body">Safari</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-5, minutes=4)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-5, minutes=4)"/>
</record>
<record id="support_bot_session_5_chatbot_message_4" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_5_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_5_demo"/>
<field name="script_step_id" ref="chatbot_script_troubleshooting_step_browser_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_troubleshooting_answer_safari_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_troubleshooting_answer_safari_demo"/>
</record>
</data>
</odoo>

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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_6_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visitor #306, Support</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=6)"/>
</record>
<record id="support_bot_session_6_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_6_demo"/>
<field name="last_interest_dt" eval="datetime.now() - timedelta(minutes=6)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_6_guest_demo" model="mail.guest">
<field name="name">Visitor #306</field>
</record>
<record id="support_bot_session_6_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="guest_id" ref="support_bot_session_6_guest_demo"/>
<field name="channel_id" ref="support_bot_session_6_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="datetime.now() - timedelta(minutes=6)"/>
</record>
<record id="support_bot_session_6_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_6_guest_demo"/>
<field name="channel_id" ref="support_bot_session_6_demo"/>
<field name="livechat_member_history_ids" eval="[(4, ref('support_bot_session_6_history_member_guest_demo'))]"/>
</record>
<record id="support_bot_session_6_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Welcome to the Support! How can I assist you today?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_6_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_6_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_6_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_6_guest_demo"/>
<field name="body">Setup</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_6_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_6_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_setup_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_setup_demo"/>
</record>
<record id="support_bot_session_6_message_3" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">What module are you interested in?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_message_4" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_6_guest_demo"/>
<field name="body">Discuss</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_chatbot_message_3" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_6_message_4"/>
<field name="discuss_channel_id" ref="support_bot_session_6_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_discuss_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_discuss_demo"/>
</record>
<record id="support_bot_session_6_message_5" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Let me check if I can connect you with the right expert...</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_member_history_admin" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_6_demo"/>
<field name="partner_id" ref="base.user_admin"/>
<field name="livechat_member_type">agent</field>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="response_time_hour" eval="5/3600"/>
<field name="message_count">1</field>
</record>
<function model="discuss.channel" name="_add_members">
<value eval="[ref('im_livechat.support_bot_session_6_demo')]"/>
<value name="users" model="res.users" eval="obj().browse(ref('base.user_admin'))"/>
<value name="create_member_params" eval="{
'livechat_member_type': 'agent',
'agent_expertise_ids': [ref('im_livechat.chatbot_script_expertise_discuss_demo')]
}"/>
<value name="inviting_partner" model="res.partner" eval="obj().browse(ref('support_bot_operator_partner_demo'))"/>
</function>
<record id="support_bot_session_6_message_6" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="message_type">comment</field>
<field name="author_id" ref="base.partner_admin"/>
<field name="body">Hii 👋, do you have any questions about discuss?</field>
<field name="date" eval="datetime.now() + timedelta(seconds=15)"/>
<field name="create_date" eval="datetime.now() + timedelta(seconds=15)"/>
</record>
<record id="support_bot_session_6_rating_message" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="author_guest_id" ref="support_bot_session_6_guest_demo"/>
<field name="author_id"/>
<field name="subtype_id" ref="mail.mt_note"/>
<field name="message_type">notification</field>
<field name="date" eval="datetime.now() - timedelta(seconds=10)"/>
<field name="create_date" eval="datetime.now() - timedelta(seconds=10)"/>
</record>
<record id="support_bot_session_6_rating" model="rating.rating">
<field name="access_token">BOT_SESSION_6</field>
<field name="res_id" ref="support_bot_session_6_demo"/>
<field name="res_model_id" ref="mail.model_discuss_channel"/>
<field name="message_id" ref="support_bot_session_6_rating_message"/>
<field name="rated_partner_id" ref="base.partner_admin"/>
<field eval="False" name="partner_id"/>
<field eval="True" name="consumed"/>
</record>
<function model="discuss.channel" name="rating_apply"
eval="[ref('im_livechat.support_bot_session_6_demo')], 3, 'BOT_SESSION_6', None, 'OK'"/>
</data>
</odoo>

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odoo-bringout-oca-ocb-im_livechat/im_livechat/demo/im_livechat_channel/im_livechat_support_bot_session_7.xml Normal file
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<?xml version="1.0"?>
<odoo>
<data>
<record id="support_bot_session_7_demo" model="discuss.channel">
<field name="channel_type">livechat</field>
<field name="livechat_channel_id" ref="support_bot_channel_demo"/>
<field name="livechat_operator_id" ref="support_bot_operator_partner_demo"/>
<field name="name">Visitor #307, Support</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-6)"/>
</record>
<record id="support_bot_session_7_member_bot_demo" model="discuss.channel.member">
<field name="partner_id" ref="support_bot_operator_partner_demo"/>
<field name="channel_id" ref="support_bot_session_7_demo"/>
<field name="last_interest_dt" eval="DateTime.today() + relativedelta(days=-6)"/>
<field name="livechat_member_type">bot</field>
<field name="chatbot_script_id" ref="chatbot_script_support_bot_demo"/>
</record>
<record id="support_bot_session_7_guest_demo" model="mail.guest">
<field name="name">Visitor #307</field>
</record>
<record id="support_bot_session_7_history_member_guest_demo" model="im_livechat.channel.member.history">
<field name="channel_id" ref="support_bot_session_7_demo"/>
<field name="guest_id" ref="support_bot_session_7_guest_demo"/>
<field name="livechat_member_type">visitor</field>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-6)"/>
</record>
<record id="support_bot_session_7_member_guest_demo" model="discuss.channel.member">
<field name="guest_id" ref="support_bot_session_7_guest_demo"/>
<field name="channel_id" ref="support_bot_session_7_demo"/>
<field name="livechat_member_type">visitor</field>
</record>
<record id="support_bot_session_7_message_1" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_7_demo"/>
<field name="author_id" ref="support_bot_operator_partner_demo"/>
<field name="body">Welcome to the Support! How can I assist you today?</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-6, minutes=1)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-6, minutes=1)"/>
</record>
<record id="support_bot_session_7_chatbot_message_1" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_7_message_1"/>
<field name="discuss_channel_id" ref="support_bot_session_7_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
</record>
<record id="support_bot_session_7_message_2" model="mail.message">
<field name="model">discuss.channel</field>
<field name="res_id" ref="support_bot_session_7_demo"/>
<field name="author_id"/>
<field name="author_guest_id" ref="support_bot_session_7_guest_demo"/>
<field name="body">Troubleshooting</field>
<field name="message_type">comment</field>
<field name="subtype_id" ref="mail.mt_comment"/>
<field name="date" eval="DateTime.today() + relativedelta(days=-6, minutes=2)"/>
<field name="create_date" eval="DateTime.today() + relativedelta(days=-6, minutes=2)"/>
</record>
<record id="support_bot_session_7_chatbot_message_2" model="chatbot.message">
<field name="mail_message_id" ref="support_bot_session_7_message_2"/>
<field name="discuss_channel_id" ref="support_bot_session_7_demo"/>
<field name="script_step_id" ref="chatbot_script_initial_step_demo"/>
<field name="user_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
<field name="user_raw_script_answer_id" ref="chatbot_script_answer_troubleshooting_demo"/>
</record>
</data>
</odoo>