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19.0 vanilla
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<field name="tip_description" type="html">
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<div>
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<p class="tip_title">Tip: Use canned responses to chat faster</p>
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<p class="tip_content">Use canned responses to define templates of messages in the livechat app. To load a canned response, start your sentence with ':' and select the template.</p>
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<img src="https://download.odoocdn.com/digests/im_livechat/static/src/img/canned-responses.gif" class="illustration_border" />
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<p class="tip_content">Use canned responses to define templates of messages in the livechat app. To load a canned response, start your sentence with '::' and select the template.</p>
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<img src="https://download.odoocdn.com/digests/im_livechat/static/src/img/milk-canned-responses.gif" width="540" class="illustration_border" />
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</div>
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</field>
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</record>
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