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Initial commit: Mail packages

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Ernad Husremovic 2025-08-29 15:20:51 +02:00
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odoo-bringout-oca-ocb-im_livechat/im_livechat/models/mail_message.py Normal file
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# -*- coding: utf-8 -*-
# Part of Odoo. See LICENSE file for full copyright and licensing details.
from odoo import models
class MailMessage(models.Model):
_inherit = 'mail.message'
def _message_format(self, fnames, format_reply=True, legacy=False):
"""Override to remove email_from and to return the livechat username if applicable.
A third param is added to the author_id tuple in this case to be able to differentiate it
from the normal name in client code.
In addition, if we are currently running a chatbot.script, we include the information about
the chatbot.message related to this mail.message.
This allows the frontend display to include the additional features
(e.g: Show additional buttons with the available answers for this step). """
vals_list = super()._message_format(fnames=fnames, format_reply=format_reply, legacy=legacy)
for vals in vals_list:
message_sudo = self.browse(vals['id']).sudo().with_prefetch(self.ids)
mail_channel = self.env['mail.channel'].browse(message_sudo.res_id) if message_sudo.model == 'mail.channel' else self.env['mail.channel']
if mail_channel.channel_type == 'livechat':
if message_sudo.author_id:
vals.pop('email_from')
if message_sudo.author_id.user_livechat_username:
vals['author'] = {
'id': message_sudo.author_id.id,
'user_livechat_username': message_sudo.author_id.user_livechat_username,
}
# sudo: chatbot.script.step - members of a channel can access the current chatbot step
if mail_channel.chatbot_current_step_id \
and message_sudo.author_id == mail_channel.chatbot_current_step_id.sudo().chatbot_script_id.operator_partner_id:
chatbot_message_id = self.env['chatbot.message'].sudo().search([
('mail_message_id', '=', message_sudo.id)], limit=1)
if chatbot_message_id.script_step_id:
vals['chatbot_script_step_id'] = chatbot_message_id.script_step_id.id
if chatbot_message_id.script_step_id.step_type == 'question_selection':
vals['chatbot_step_answers'] = [{
'id': answer.id,
'label': answer.name,
'redirect_link': answer.redirect_link,
} for answer in chatbot_message_id.script_step_id.answer_ids]
if chatbot_message_id.user_script_answer_id:
vals['chatbot_selected_answer_id'] = chatbot_message_id.user_script_answer_id.id
return vals_list