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43 lines
1.6 KiB
XML
43 lines
1.6 KiB
XML
<?xml version="1.0" encoding="utf-8" ?>
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<!-- Copyright 2024 Raumschmiede GmbH
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Copyright 2024 BCIM
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Copyright 2024 ACSONE SA/NV
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License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). -->
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<odoo noupdate="1">
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<record model="rma.reason" id="rma_reason_defective_product">
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<field name="name">Defective Product</field>
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<field
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name="description"
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>The item is malfunctioning or has a defect that affects its intended use.</field>
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</record>
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<record model="rma.reason" id="rma_reason_wrong_item_shipped">
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<field name="name">Wrong Item Shipped</field>
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<field
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name="description"
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>The customer received a different product than what they ordered.</field>
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</record>
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<record model="rma.reason" id="rma_reason_damaged_in_transit">
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<field name="name">Damaged in Transit</field>
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<field
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name="description"
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>The product was damaged during shipping and is not in usable condition upon arrival.</field>
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</record>
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<record model="rma.reason" id="rma_reason_unwanted_changed_mind">
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<field name="name">Unwanted/Changed Mind</field>
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<field
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name="description"
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>The customer no longer wants the item or changed their mind after purchasing it.</field>
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</record>
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<record model="rma.reason" id="rma_reason_not_as_described">
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<field name="name">Product Not as Described</field>
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<field
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name="description"
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>The item does not match the description or specifications provided by the seller, leading to customer dissatisfaction.</field>
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</record>
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</odoo>
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