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HTML
523 lines
17 KiB
HTML
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</head>
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<body>
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<div class="document">
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<a class="reference external image-reference" href="https://odoo-community.org/get-involved?utm_source=readme">
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<img alt="Odoo Community Association" src="https://odoo-community.org/readme-banner-image" />
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</a>
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<div class="section" id="management-system-nonconformity">
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<h1>Management System - Nonconformity</h1>
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<!-- !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:b33df588c218de47c43bf07cfb5b460049b6a94cf2fd188542bbe7cad135d1bd
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! -->
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<p><a class="reference external image-reference" href="https://odoo-community.org/page/development-status"><img alt="Beta" src="https://img.shields.io/badge/maturity-Beta-yellow.png" /></a> <a class="reference external image-reference" href="http://www.gnu.org/licenses/agpl-3.0-standalone.html"><img alt="License: AGPL-3" src="https://img.shields.io/badge/license-AGPL--3-blue.png" /></a> <a class="reference external image-reference" href="https://github.com/OCA/management-system/tree/16.0/mgmtsystem_nonconformity"><img alt="OCA/management-system" src="https://img.shields.io/badge/github-OCA%2Fmanagement--system-lightgray.png?logo=github" /></a> <a class="reference external image-reference" href="https://translation.odoo-community.org/projects/management-system-16-0/management-system-16-0-mgmtsystem_nonconformity"><img alt="Translate me on Weblate" src="https://img.shields.io/badge/weblate-Translate%20me-F47D42.png" /></a> <a class="reference external image-reference" href="https://runboat.odoo-community.org/builds?repo=OCA/management-system&target_branch=16.0"><img alt="Try me on Runboat" src="https://img.shields.io/badge/runboat-Try%20me-875A7B.png" /></a></p>
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<p>This module enables you to manage the nonconformities of your management systems:</p>
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<ul class="simple">
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<li>Quality (ISO 9001)</li>
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<li>Environment (ISO 14001)</li>
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<li>Information Security (ISO 27001)</li>
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<li>Health and Safety (ISO 45001)</li>
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<li>IT Services (ISO 20000)</li>
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</ul>
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<p><strong>Table of contents</strong></p>
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<div class="contents local topic" id="contents">
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<ul class="simple">
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<li><a class="reference internal" href="#configuration" id="toc-entry-1">Configuration</a></li>
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<li><a class="reference internal" href="#usage" id="toc-entry-2">Usage</a></li>
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<li><a class="reference internal" href="#known-issues-roadmap" id="toc-entry-3">Known issues / Roadmap</a></li>
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<li><a class="reference internal" href="#bug-tracker" id="toc-entry-4">Bug Tracker</a></li>
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<li><a class="reference internal" href="#credits" id="toc-entry-5">Credits</a><ul>
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<li><a class="reference internal" href="#authors" id="toc-entry-6">Authors</a></li>
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<li><a class="reference internal" href="#contributors" id="toc-entry-7">Contributors</a></li>
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<li><a class="reference internal" href="#other-credits" id="toc-entry-8">Other credits</a></li>
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<li><a class="reference internal" href="#maintainers" id="toc-entry-9">Maintainers</a></li>
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</ul>
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</li>
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</ul>
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</div>
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<div class="section" id="configuration">
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<h2><a class="toc-backref" href="#toc-entry-1">Configuration</a></h2>
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<p>Users must be added to the appropriate groups within Odoo as follows:</p>
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<ul class="simple">
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<li>Creators: Settings > Users > Groups > Management System / User</li>
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</ul>
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<p>To configure email notifications for certain stages go to:</p>
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<ul class="simple">
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<li>Management System > Configuration > Nonconformities > Stages</li>
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<li>Click on any stage and click the edit button.</li>
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<li>Click on the dropdown icon in the field Email Template, select your template and click Save.</li>
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</ul>
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</div>
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<div class="section" id="usage">
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<h2><a class="toc-backref" href="#toc-entry-2">Usage</a></h2>
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<p>To use this module:</p>
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<ul class="simple">
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<li>Go to Management System > Nonconformities</li>
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<li>Click on Create to enter the following information:</li>
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<li>Partner : Customer, supplier or internal personnel</li>
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<li>Related to: Any reference pointing to the NC (order id, project id, task id, etc.)</li>
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<li>Responsible: Person responsible for the NC</li>
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<li>Manager : Person managing the department or owner of the procedure</li>
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<li>Filled in by: Originator of NC report</li>
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<li>Origins: The source of the NC, how was it discover</li>
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<li>Procedures: Against which procedure is the NC</li>
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<li>Description: Evidence, reference to the standards</li>
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<li>Click on Save and then on Analysis.</li>
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</ul>
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<p>Go to the newly created NC and fill in the following
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information in the tab named Causes and Analysis:</p>
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<ul class="simple">
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<li>Causes: Add root causes</li>
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<li>Analysis: Describe the results of the investigation</li>
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<li>Severity: Select the severity among unfounded, minor and major</li>
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<li>Immediate action: Create or select an immediate action if appropriate</li>
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</ul>
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<p>Click on the Save button and then on the “Action Plan” button in the top right corner.</p>
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<p>In the Actions tab, select or create new actions by entering the following
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items:</p>
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<ul class="simple">
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<li>Subject: What must be done - Return to Supplier, Use As Is, Scrap, Rework,
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Re-grade, Repair</li>
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<li>Deadline: Date by which the action must be completed</li>
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<li>Responsible: Person in charge for implementing the action</li>
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<li>Type: Immediate, corrective or preventive actions or improvement opportunity</li>
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<li>Description: Details of the action</li>
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</ul>
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<p>When the action is created, a notification is sent to the person responsible
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for the action.</p>
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<p>Enter comments into the input field below the “Plan Review” section, those comments are required to reach the next stage.</p>
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<p>To begin the work on the planned Actions change the stage of the NC to open by clicking on the “In Progress” button in the top right corner.</p>
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<p>When all actions of the plan are done, their effectiveness must be evaluated
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before closing the NC.</p>
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</div>
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<div class="section" id="known-issues-roadmap">
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<h2><a class="toc-backref" href="#toc-entry-3">Known issues / Roadmap</a></h2>
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<ul class="simple">
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<li>The custom emails should be replaced by Mail Tracking features and Subtypes (like in Project Tasks and Project Issues)</li>
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<li>Automatically add responsible_user_id._uid, manager_user_id._uid, author_user_id._uid to chatter</li>
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</ul>
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</div>
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<div class="section" id="bug-tracker">
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<h2><a class="toc-backref" href="#toc-entry-4">Bug Tracker</a></h2>
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<p>Bugs are tracked on <a class="reference external" href="https://github.com/OCA/management-system/issues">GitHub Issues</a>.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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<a class="reference external" href="https://github.com/OCA/management-system/issues/new?body=module:%20mgmtsystem_nonconformity%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**">feedback</a>.</p>
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<p>Do not contact contributors directly about support or help with technical issues.</p>
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</div>
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<div class="section" id="credits">
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<h2><a class="toc-backref" href="#toc-entry-5">Credits</a></h2>
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<div class="section" id="authors">
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<h3><a class="toc-backref" href="#toc-entry-6">Authors</a></h3>
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<ul class="simple">
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<li>Savoir-faire Linux</li>
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</ul>
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</div>
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<div class="section" id="contributors">
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<h3><a class="toc-backref" href="#toc-entry-7">Contributors</a></h3>
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<ul class="simple">
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<li>Daniel Reis <<a class="reference external" href="mailto:dreis.pt@hotmail.com">dreis.pt@hotmail.com</a>></li>
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<li>Glen Dromgoole <<a class="reference external" href="mailto:gdromgoole@tier1engineering.com">gdromgoole@tier1engineering.com</a>></li>
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<li>Loic Lacroix <<a class="reference external" href="mailto:loic.lacroix@savoirfairelinux.com">loic.lacroix@savoirfairelinux.com</a>></li>
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<li>Sandy Carter <<a class="reference external" href="mailto:sandy.carter@savoirfairelinux.com">sandy.carter@savoirfairelinux.com</a>></li>
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<li>Gervais Naoussi <<a class="reference external" href="mailto:gervaisnaoussi@gmail.com">gervaisnaoussi@gmail.com</a>></li>
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<li>Eugen Don <<a class="reference external" href="mailto:eugen.don@don-systems.de">eugen.don@don-systems.de</a>></li>
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<li>Jose Maria Alzaga <<a class="reference external" href="mailto:jose.alzaga@aselcis.com">jose.alzaga@aselcis.com</a>></li>
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<li><a class="reference external" href="https://www.tecnativa.com">Tecnativa</a>:<ul>
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<li>Ernesto Tejeda</li>
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</ul>
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</li>
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</ul>
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<p>Trobz</p>
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<ul class="simple">
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<li>Dung Tran <<a class="reference external" href="mailto:dungtd@trobz.com">dungtd@trobz.com</a>></li>
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</ul>
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</div>
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<div class="section" id="other-credits">
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<h3><a class="toc-backref" href="#toc-entry-8">Other credits</a></h3>
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<p>The development of this module has been financially supported by:</p>
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<ul class="simple">
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<li>Camptocamp</li>
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</ul>
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</div>
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<div class="section" id="maintainers">
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<h3><a class="toc-backref" href="#toc-entry-9">Maintainers</a></h3>
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<p>This module is maintained by the OCA.</p>
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<a class="reference external image-reference" href="https://odoo-community.org">
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<img alt="Odoo Community Association" src="https://odoo-community.org/logo.png" />
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</a>
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<p>OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.</p>
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<p>This module is part of the <a class="reference external" href="https://github.com/OCA/management-system/tree/16.0/mgmtsystem_nonconformity">OCA/management-system</a> project on GitHub.</p>
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<p>You are welcome to contribute. To learn how please visit <a class="reference external" href="https://odoo-community.org/page/Contribute">https://odoo-community.org/page/Contribute</a>.</p>
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</div>
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</div>
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</div>
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</div>
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