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114 lines
3.6 KiB
ReStructuredText
114 lines
3.6 KiB
ReStructuredText
===============
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CRM Phone Calls
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===============
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..
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:cf4a0d7435295b9514f8e21035ca71ca4f9253e50121b723f9c293cec34b3509
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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:target: https://odoo-community.org/page/development-status
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:alt: Beta
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
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:alt: License: AGPL-3
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.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fcrm-lightgray.png?logo=github
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:target: https://github.com/OCA/crm/tree/16.0/crm_phonecall
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:alt: OCA/crm
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.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
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:target: https://translation.odoo-community.org/projects/crm-16-0/crm-16-0-crm_phonecall
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:alt: Translate me on Weblate
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.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
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:target: https://runboat.odoo-community.org/builds?repo=OCA/crm&target_branch=16.0
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:alt: Try me on Runboat
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|badge1| |badge2| |badge3| |badge4| |badge5|
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This module allows to manage phone calls in order to analyze them.
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**Table of contents**
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.. contents::
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:local:
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Usage
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=====
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To use this module, you need to:
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#. Go to *CRM > Phone Calls > Logged Calls > New*.
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#. If your user has *Show Scheduled Calls Menu* permission, you will see
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scheduled calls menu too.
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#. In any moment you can schedule another call, schedule a meeting or convert
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call contact to opportunity.
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#. Calls can be categorized and you can manage categories in *CRM >
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Configuration > Phone Calls > Categories*.
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#. Calls can be analyzed in *CRM > Reporting > Phone Calls Analysis*.
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Known issues / Roadmap
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======================
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* Simplify the function schedule_another_phonecall returning always a recordset
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_phonecall%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Do not contact contributors directly about support or help with technical issues.
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Credits
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=======
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Authors
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~~~~~~~
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* Odoo S.A.
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* Tecnativa
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Contributors
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~~~~~~~~~~~~
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* Odoo S.A.
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* `Tecnativa <https://www.tecnativa.com>`_
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* Vicent Cubells
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* Jairo Llopis
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* David Vidal
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* Alexandre Díaz
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* Stefan Ungureanu
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* RIDA YAHLA <mireda2012@gmail.com>
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* Anand Kansagra <kansagraanand@hotmail.com>
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* `Druidoo <https://www.druidoo.io>`_
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* Iván Todorovich <ivan.todorovich@druidoo.io>
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* Manuel Marquez <manuel.marquez@druidoo.io>
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* Ruchir Shukla <ruchir@bizzappdev.com>
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Maintainers
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~~~~~~~~~~~
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This module is maintained by the OCA.
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.. image:: https://odoo-community.org/logo.png
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:alt: Odoo Community Association
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:target: https://odoo-community.org
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OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.
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This module is part of the `OCA/crm <https://github.com/OCA/crm/tree/16.0/crm_phonecall>`_ project on GitHub.
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
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