Default Instruction To return a product purchased through our platform vendor Marketplace access our online Returns Center and click Return products to begin the application process for the return. Select the product you want to return and the reason for the return. You will need you to provide detailed information to enable the seller to handle your request. Once the seller has reviewed your application, it will respond by e-mail within 3 working days. 1 Provisional Instruction Under the provisions of these Conditions of Sale, you may return the products received once you have contacted our customer service department adidas Mexico and the request is authorized. If you choose to return your order, we will refund: the full purchase price, as long as we have previously returned the products you order in perfect condition: (i) new product unused, (ii) with packaging, original box and tags (iii) be in the period of 30 calendar days after receiving the product. If you do not return the products to fulfill the above conditions, we are entitled to charge the products or the costs of recovery. 5 other 8 5 1 supplier 12 5 1 5 supplier 10 supplier 6