# Quality Management System

This module was written to allow you to manage your Quality Management System (QMS) within Odoo. It provides applications to manage:

- Quality Manual
- Procedures and Work Instructions
- Top Management Reviews
- Audits
- Nonconformities (NC)
- Immediate/Corrective/Preventive Actions
- Improvement Opportunities
- Satisfaction Survey

For further information, please visit:

- http://www.slideshare.net/max3903/iso-anmanagement-systemswithopenerpena
- http://www.slideshare.net/max3903/openerp-management-system-modules

Table of contents

- Configuration
- Usage
- Known issues / Roadmap
- Bug Tracker
- Credits
  - Authors
  - Contributors
  - Maintainers

# Configuration

To configure this module, you need to:

- Add users to the Management System groups (Manager, Auditor, NC Approver)
- Import your documentation (manuals and procedures)
- Review the data provided (i.e. NC origins and causes)
- Customize the Customer Satisfaction survey
- Customize email templates for reminders
- Import your legacy data (NC, actions)

# Usage

To use this module, you need to:

- Schedule iand manage your audit calendars and top management reviews
- Follow up with your colleagues on their actions
- Analyze your NC and determine your action plan
- Evaluate the effectiveness of your action plan before closing NC
- Maintain your documentation by approving or refusing changes
- Create improvement opportunities

# Known issues / Roadmap

- Images support in the documentation
- Key Performance Indicators
- Employee Training
- Equipment Management

# Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

# Credits

## Authors

- Savoir-faire Linux

## Contributors

- Luk Vermeylen <luk@allmas-it.be>
- Daniel Reis <dgreis@sapo.pt>
- Gervais Naoussi <gervaisnaoussi@gmail.com>
- Open Source Integrators <https://www.opensourceintegrators.com>
  - Maxime Chambreuil <mchambreuil@opensourceintegrators.com>
- Eugen Don <eugen.don@don-systems.de>
- Jose Maria Alzaga <jose.alzaga@aselcis.com>
- Guadaltech <https://www.guadaltech.es>
  - Fernando La Chica <fernando.lachica@guadaltech.es>
- Yvan Dotet <yvan.dotet@logicasoft.eu>

## Maintainers

This module is maintained by the OCA.

OCA, or the Odoo Community Association, is a nonprofit organization whose mission is to support the collaborative development of Odoo features and promote its widespread use.

Current maintainer:

This module is part of the OCA/management-system project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.