<?xml version="1.0" encoding="utf-8" ?>
<!-- Copyright 2024 Raumschmiede GmbH
     Copyright 2024 BCIM
     Copyright 2024 ACSONE SA/NV
     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl). -->
<odoo noupdate="1">

    <record model="rma.reason" id="rma_reason_defective_product">
        <field name="name">Defective Product</field>
        <field
            name="description"
        >The item is malfunctioning or has a defect that affects its intended use.</field>
    </record>

    <record model="rma.reason" id="rma_reason_wrong_item_shipped">
        <field name="name">Wrong Item Shipped</field>
        <field
            name="description"
        >The customer received a different product than what they ordered.</field>
    </record>

    <record model="rma.reason" id="rma_reason_damaged_in_transit">
        <field name="name">Damaged in Transit</field>
        <field
            name="description"
        >The product was damaged during shipping and is not in usable condition upon arrival.</field>
    </record>

    <record model="rma.reason" id="rma_reason_unwanted_changed_mind">
        <field name="name">Unwanted/Changed Mind</field>
        <field
            name="description"
        >The customer no longer wants the item or changed their mind after purchasing it.</field>
    </record>

    <record model="rma.reason" id="rma_reason_not_as_described">
        <field name="name">Product Not as Described</field>
        <field
            name="description"
        >The item does not match the description or specifications provided by the seller, leading to customer dissatisfaction.</field>
    </record>

</odoo>
