oca-ocb-mail/odoo-bringout-oca-ocb-im_livechat/im_livechat/models/res_partner.py
Ernad Husremovic daa394e8b0 19.0 vanilla
2026-03-09 09:31:39 +01:00

112 lines
5 KiB
Python

# Part of Odoo. See LICENSE file for full copyright and licensing details.
import ast
from markupsafe import Markup
from odoo import api, models, fields, _
from odoo.addons.mail.tools.discuss import Store
from odoo.tools.misc import OrderedSet
from odoo.fields import Domain
class ResPartner(models.Model):
"""Update of res.partner class to take into account the livechat username."""
_inherit = 'res.partner'
user_livechat_username = fields.Char(compute='_compute_user_livechat_username')
chatbot_script_ids = fields.One2many("chatbot.script", "operator_partner_id")
livechat_channel_count = fields.Integer(compute='_compute_livechat_channel_count')
def _search_for_channel_invite_to_store(self, store: Store, channel):
super()._search_for_channel_invite_to_store(store, channel)
if channel.channel_type != "livechat" or not self:
return
lang_name_by_code = dict(self.env["res.lang"].get_installed())
invite_by_self_count_by_partner = dict(
self.env["discuss.channel.member"]._read_group(
[["create_uid", "=", self.env.user.id], ["partner_id", "in", self.ids]],
groupby=["partner_id"],
aggregates=["__count"],
)
)
active_livechat_partners = (
self.env["im_livechat.channel"].search([]).available_operator_ids.partner_id
)
for partner in self:
languages = list(OrderedSet([
lang_name_by_code[partner.lang],
# sudo: res.users.settings - operator can access other operators languages
*partner.user_ids.sudo().livechat_lang_ids.mapped("name")
]))
store.add(
partner,
{
"invite_by_self_count": invite_by_self_count_by_partner.get(partner, 0),
"is_available": partner in active_livechat_partners,
"lang_name": languages[0],
# sudo: res.users.settings - operator can access other operators expertises
"livechat_expertise": partner.user_ids.sudo().livechat_expertise_ids.mapped("name"),
"livechat_languages": languages[1:],
# sudo: res.users.settings - operator can access other operators livechat usernames
"user_livechat_username": partner.sudo().user_livechat_username,
},
# sudo - res.partner: checking if operator is in call for live
# chat invitation is acceptable.
extra_fields=[Store.Attr("is_in_call", sudo=True)]
)
@api.depends('user_ids.livechat_username')
def _compute_user_livechat_username(self):
for partner in self:
partner.user_livechat_username = next(iter(partner.user_ids.mapped('livechat_username')), False)
def _compute_livechat_channel_count(self):
livechat_count_by_partner = dict(
self.env["im_livechat.channel.member.history"]._read_group(
domain=[("partner_id", "in", self.ids), ("livechat_member_type", "=", "visitor")],
groupby=["partner_id"],
aggregates=["channel_id:count_distinct"],
)
)
for partner in self:
partner.livechat_channel_count = livechat_count_by_partner.get(partner, 0)
def _get_store_livechat_username_fields(self):
"""Return the fields to be stored for live chat username."""
return [
Store.Attr("name", predicate=lambda p: not p.user_livechat_username),
"user_livechat_username",
]
def _bus_send_history_message(self, channel, page_history):
message_body = _("No history found")
if page_history:
message_body = Markup("<ul>%s</ul>") % (
Markup("").join(
Markup('<li><a href="%(page)s" target="_blank">%(page)s</a></li>')
% {"page": page}
for page in page_history
)
)
self._bus_send_transient_message(channel, message_body)
@api.depends_context("im_livechat_hide_partner_company")
def _compute_display_name(self):
if not self.env.context.get("im_livechat_hide_partner_company"):
super()._compute_display_name()
return
portal_partners = self.filtered("partner_share")
super(ResPartner, portal_partners)._compute_display_name()
for partner in self - portal_partners:
partner.display_name = partner.name
def action_view_livechat_sessions(self):
action = self.env["ir.actions.act_window"]._for_xml_id("im_livechat.discuss_channel_action")
livechat_channel_ids = self.env['im_livechat.channel.member.history'].search([
('partner_id', '=', self.id),
('livechat_member_type', '=', 'visitor'),
]).channel_id.ids
action["domain"] = Domain.AND([
ast.literal_eval(action["domain"]),
[('id', 'in', livechat_channel_ids)]
])
return action