<?xml version="1.0"?>
<odoo>
    <data>
        <record id="im_livechat_channel_rule_demo" model="im_livechat.channel.rule">
            <field name="regex_url">/im_livechat/</field>
            <field name="action">auto_popup</field>
            <field name="auto_popup_timer">3</field>
            <field name="channel_id" ref="im_livechat_channel_data"/>
        </record>
        <record id="im_livechat.im_livechat_group_user" model="res.groups">
            <field eval="[(4, ref('base.user_demo'))]" name="users"/>
        </record>
        <record id="im_livechat_channel_data" model="im_livechat.channel">
            <field eval="[(4, ref('base.user_admin'))]" name="user_ids"/>
        </record>
        <record id="im_livechat_channel_data" model="im_livechat.channel">
            <field eval="[(4, ref('base.user_demo'))]" name="user_ids"/>
        </record>
        <!-- Session 0 -->
        <record id="im_livechat_mail_channel_data_0" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="name">Visitor #234, Mitchell Admin</field>
            <field name="anonymous_name">Visitor #234, Mitchell Admin</field>
        </record>
        <record id="im_livechat_rating_1" model="rating.rating">
            <field name="access_token">LIVECHAT_1</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_0')], 5, 'LIVECHAT_1', None, 'Good Job')"/>
        <record id="im_livechat_mail_message_5_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">You're welcome, have a nice day!</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=5)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_4_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Great! Thanks for the info</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=4)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_3_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Yes, you can use our Timesheets application and Awesome Timesheets to record your time efficiently!</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=3)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_2_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">I'm looking for an application to record my timesheet, any tips?</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=2)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_1_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_0"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-0, minutes=1)" name="date"/>
        </record>
        <!-- Session 1 -->
        <record id="im_livechat_mail_channel_data_1" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_demo"/>
            <field name="name">Visitor #323, Marc Demo</field>
            <field name="anonymous_name">Visitor #323, Marc Demo</field>
        </record>
        <record id="im_livechat_rating_2" model="rating.rating">
            <field name="access_token">LIVECHAT_2</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_demo"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_1')], 5, 'LIVECHAT_2', None, 'Super Job')"/>
        <record id="im_livechat_mail_message_10_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">You're welcome, enjoy Odoo!</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=10)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_9_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Awesome, thanks!</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=9)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_8_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Yes, we just released a new application called Social Marketing that should fit your needs! Check it out :)</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=8)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_7_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">I was wondering if Odoo has an application to easily manage social media for my business..</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=7)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_6_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_1"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-1, minutes=6)" name="date"/>
        </record>
        <!-- Session 2 -->
        <record id="im_livechat_mail_channel_data_2" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="name">Joel Willis, Mitchell Admin</field>
            <field name="anonymous_name">Joel Willis, Mitchell Admin</field>
        </record>
        <record id="im_livechat_rating_3" model="rating.rating">
            <field name="access_token">LIVECHAT_3</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_2"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field name="partner_id" ref="base.partner_demo_portal"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_2')], 5, 'LIVECHAT_3', None, 'Mega Job')"/>

        <record id="im_livechat_mail_message_14_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Oh :(</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=14)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_13_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Nope, sorry to disappoint :(</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=13)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_12_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Hello, are you single?</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=12)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_11_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_2"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-1, days=-2, minutes=11)" name="date"/>
        </record>
        <!-- Session 3 -->
        <record id="im_livechat_mail_channel_data_3" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_demo"/>
            <field name="name">Joel Willis, Marc Demo</field>
            <field name="anonymous_name">Joel Willis, Marc Demo</field>
        </record>
        <record id="im_livechat_rating_4" model="rating.rating">
            <field name="access_token">LIVECHAT_4</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_3"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_demo"/>
            <field name="partner_id" ref="base.partner_demo_portal"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_3')], 5, 'LIVECHAT_4', None, 'Good Job')"/>

        <record id="im_livechat_mail_message_17_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_3"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Thanks for the info, I'll look into it!</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=17)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_16_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_3"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Hello Joel Willis, you're at the right place! You can customize Odoo using our Studio application in just a few clicks.</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=16)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_15_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_3"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Hello, I'm looking for a software that can be easily updated with my needs.</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-3, minutes=15)" name="date"/>
        </record>
        <!-- Session 4 -->
        <record id="im_livechat_mail_channel_data_4" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="name">Visitor #532, Mitchell Admin</field>
            <field name="anonymous_name">Visitor #532, Mitchell Admin</field>
        </record>
        <record id="im_livechat_rating_5" model="rating.rating">
            <field name="access_token">LIVECHAT_5</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_4"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_4')], 5, 'LIVECHAT_5', None, 'Super Job')"/>
        <record id="im_livechat_mail_message_21_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_4"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Ok.. Will do, thanks</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=21)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_20_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_4"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hi, if you need help with your database, feel free to contact our support via http://www.odoo.com/help</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=20)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_19_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_4"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Hello, it seems that I can't log in to my database. Can you help?</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=19)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_18_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_4"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-2, days=-4, minutes=18)" name="date"/>
        </record>
        <!-- Session 5 -->
        <record id="im_livechat_mail_channel_data_5" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="name">Visitor #649, Mitchell Admin</field>
            <field name="anonymous_name">Visitor #649, Mitchell Admin</field>
        </record>
        <record id="im_livechat_rating_6" model="rating.rating">
            <field name="access_token">LIVECHAT_6</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_5"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_5')], 5, 'LIVECHAT_6', None, 'Good Job')"/>
        <record id="im_livechat_mail_message_25_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_5"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Thanks!</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=25)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_24_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_5"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Yes, of course, you can find it here: https://www.odoo.com/documentation/16.0/</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=24)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_23_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_5"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Hello, I'm a bit lost in the Invetory module, is there some documentation I could find?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=23)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_22_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_5"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-5, minutes=22)" name="date"/>
        </record>
        <!-- Session 6 -->
        <record id="im_livechat_mail_channel_data_6" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="name">Joel Willis, Mitchell Admin</field>
            <field name="anonymous_name">Joel Willis, Mitchell Admin</field>
        </record>
        <record id="im_livechat_rating_7" model="rating.rating">
            <field name="access_token">LIVECHAT_7</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_6"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field name="partner_id" ref="base.partner_demo_portal"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_6')], 5, 'LIVECHAT_7', None, 'Super Job')"/>
        <record id="im_livechat_mail_message_29_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_6"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Good to hear, thanks!</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=29)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_28_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_6"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Joel Willis, you'll need our Inventory and Sales application to do so. You can try them for 15 days, FOR FREE :)</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=28)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_27_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_6"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo_portal"/>
            <field name="body">Hi, I need a software to easily manage my stock, and generate sales orders.</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=27)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_26_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_6"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_admin"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-6, minutes=26)" name="date"/>
        </record>
        <!-- Session 7 -->
        <record id="im_livechat_mail_channel_data_7" model="mail.channel">
            <field name="channel_type">livechat</field>
            <field name="livechat_channel_id" ref="im_livechat_channel_data"/>
            <field name="livechat_operator_id" ref="base.partner_demo"/>
            <field name="name">Visitor #722, Marc Demo</field>
            <field name="anonymous_name">Visitor #722, Marc Demo</field>
        </record>
        <record id="im_livechat_rating_8" model="rating.rating">
            <field name="access_token">LIVECHAT_8</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_7"/>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_demo"/>
            <field eval="False" name="partner_id"/>
            <field eval="True" name="consumed"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.im_livechat_mail_channel_data_7')], 5, 'LIVECHAT_8', None, 'Super Job')"/>
        <record id="im_livechat_mail_message_33_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_7"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">I'm great, thanks for asking!</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=33)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_32_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_7"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">I'm fine, and you?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=32)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_31_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_7"/>
            <field name="message_type">email</field>
            <field eval="False" name="author_id"/>
            <field name="body">Heeeey Marc, how are you?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=31)" name="date"/>
        </record>
        <record id="im_livechat_mail_message_30_data" model="mail.message">
            <field name="model">mail.channel</field>
            <field name="res_id" ref="im_livechat.im_livechat_mail_channel_data_7"/>
            <field name="message_type">email</field>
            <field name="author_id" ref="base.partner_demo"/>
            <field name="body">Hello, how may I help you?</field>
            <field eval="DateTime.today() + relativedelta(months=-3, days=-7, minutes=30)" name="date"/>
        </record>

        <record id="mail_channel_livechat_1" model="mail.channel">
            <field name="name">Visitor, Mitchell Admin</field>
            <field name="livechat_operator_id" ref="base.partner_admin"/>
            <field name="livechat_channel_id" ref="im_livechat.im_livechat_channel_data"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
            <field name="channel_type">livechat</field>
        </record>

        <record id="mail_message_livechat_1" model="mail.message">
            <field name="author_id" eval="False"/>
            <field name="record_name">Visitor</field>
            <field name="date" eval="datetime.now() - timedelta(days=1)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1)"/>
            <field name="body">Hi</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="mail_message_livechat_2" model="mail.message">
            <field name="author_id" ref="base.partner_admin"/>
            <field name="date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-15)"/>
            <field name="body">Hello, how may I help you?</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="mail_message_livechat_3" model="mail.message">
            <field name="author_id" eval="False"/>
            <field name="record_name">Visitor</field>
            <field name="date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-25)"/>
            <field name="body">I would like to know more about the CRM application</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="mail_message_livechat_4" model="mail.message">
            <field name="author_id" ref="base.partner_admin"/>
            <field name="date" eval="datetime.now() - timedelta(days=1, seconds=-33)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-33)"/>
            <field name="body">The CRM application helps you to track leads, close opportunities and get accurate forecasts. You can test it for free on our website.</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="mail_message_livechat_5" model="mail.message">
            <field name="author_id" eval="False"/>
            <field name="record_name">Visitor</field>
            <field name="date" eval="datetime.now() - timedelta(days=1, seconds=-42)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-42)"/>
            <field name="body">Great, thanks!</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="mail_message_livechat_6" model="mail.message">
            <field name="author_id" eval="False"/>
            <field name="record_name">Visitor</field>
            <field name="date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
            <field name="body">Rating: :-)</field>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
            <field name="model">mail.channel</field>
        </record>
        <record id="rating_rating_livechat_1" model="rating.rating">
            <field name="access_token">LIVECHAT_9</field>
            <field name="res_model_id" ref="mail.model_mail_channel"/>
            <field name="rated_partner_id" ref="base.partner_admin"/>
            <field name="partner_id" ref="base.partner_admin"/>
            <field name="create_date" eval="datetime.now() - timedelta(days=1, seconds=-53)"/>
            <field name="res_id" ref="im_livechat.mail_channel_livechat_1"/>
        </record>
        <function model="mail.channel" name="rating_apply"
            eval="([ref('im_livechat.mail_channel_livechat_1')], 5, 'LIVECHAT_9', None, 'Super Job')"/>

    </data>
</odoo>
