oca-ocb-crm/odoo-bringout-oca-ocb-crm_livechat/crm_livechat/models/discuss_channel.py
Ernad Husremovic 7221b9ac46 19.0 vanilla
2026-03-09 09:30:53 +01:00

85 lines
3.4 KiB
Python

# Part of Odoo. See LICENSE file for full copyright and licensing details.
from markupsafe import Markup
from odoo.addons.mail.tools.discuss import Store
from odoo import api, fields, models, _
from odoo.tools import html2plaintext
class DiscussChannel(models.Model):
_inherit = 'discuss.channel'
lead_ids = fields.One2many(
"crm.lead",
"origin_channel_id",
string="Leads",
groups="sales_team.group_sale_salesman",
help="The channel becomes accessible to sales users when leads are set.",
)
has_crm_lead = fields.Boolean(compute="_compute_has_crm_lead", store=True)
_has_crm_lead_index = models.Index("(has_crm_lead) WHERE has_crm_lead IS TRUE")
@api.depends("lead_ids")
def _compute_has_crm_lead(self):
for channel in self:
channel.has_crm_lead = bool(channel.lead_ids)
def execute_command_lead(self, **kwargs):
key = kwargs['body']
lead_command = "/lead"
if key.strip() == lead_command:
msg = _(
"Create a new lead with: "
"%(pre_start)s%(lead_command)s %(i_start)slead title%(i_end)s%(pre_end)s",
lead_command=lead_command,
pre_start=Markup("<pre>"),
pre_end=Markup("</pre>"),
i_start=Markup("<i>"),
i_end=Markup("</i>"),
)
else:
lead = self._convert_visitor_to_lead(self.env.user.partner_id, key)
msg = _("Created a new lead: %s", lead._get_html_link())
self.env.user._bus_send_transient_message(self, msg)
def _convert_visitor_to_lead(self, partner, key):
""" Create a lead from channel /lead command
:param partner: internal user partner (operator) that created the lead;
:param key: operator input in chat ('/lead Lead about Product')
"""
# if public user is part of the chat: consider lead to be linked to an
# anonymous user whatever the participants. Otherwise keep only share
# partners (no user or portal user) to link to the lead.
customers = self.env['res.partner']
for customer in self.with_context(active_test=False).channel_partner_ids.filtered(lambda p: p != partner and p.partner_share):
if customer.is_public:
customers = self.env['res.partner']
break
else:
customers |= customer
utm_source = self.env.ref('crm_livechat.utm_source_livechat', raise_if_not_found=False)
return self.env['crm.lead'].create({
"origin_channel_id": self.id,
'name': html2plaintext(key[5:]),
'partner_id': customers[0].id if customers else False,
'user_id': False,
'team_id': False,
'description': self._get_channel_history(),
'referred': partner.name,
'source_id': utm_source and utm_source.id,
})
def _get_livechat_session_fields_to_store(self):
fields_to_store = super()._get_livechat_session_fields_to_store()
if not self.env["crm.lead"].has_access("read"):
return fields_to_store
fields_to_store.append(
Store.Many(
"livechat_customer_partner_ids",
[Store.Many("opportunity_ids", ["id", "name"])],
only_data=True,
),
)
return fields_to_store