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odoo-bringout-oca-ocb-crm/crm/README.md
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Odoo CRM
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--------
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Boost sales productivity, improve win rates, grow revenue with the Odoo
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<a href="https://www.odoo.com/app/crm">Open Source CRM</a>.
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Manage your sales funnel with no effort. Attract leads, follow-up on phone
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calls and meetings. Analyse the quality of your leads to make informed
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decisions and save time by integrating emails directly into the application.
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Your Sales Funnel, The Way You Like It
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--------------------------------------
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Track your opportunities pipeline with the revolutionary kanban view. Work
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inside your sales funnel and get instant visual information about next actions,
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new messages, top opportunities and expected revenues.
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Lead Management Made Easy
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-------------------------
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Create leads automatically from incoming emails. Analyse leads efficiency and
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compare performance by campaigns, channels or Sales Team.
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Find duplicates, merge leads and assign them to the right salesperson in one
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operation. Spend less time on administration and more time on qualifying leads.
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Organize Your Opportunities
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---------------------------
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Get your opportunities organized to stay focused on the best deals. Manage all
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your customer interactions from the opportunity like emails, phone calls,
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internal notes, meetings and quotations.
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Follow opportunities that interest you to get notified upon specific events:
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deal won or lost, stage changed, new customer demand, etc.
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Email Integration and Automation
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--------------------------------
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Work with the email applications you already use every day. Whether your
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company uses Microsoft Outlook or Gmail, no one needs to change the way they
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work, so everyone stays productive.
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Route, sort and filter incoming emails automatically. Odoo CRM handles incoming
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emails and route them to the right opportunities or Sales Team. New leads are
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created on the fly and interested salespersons are notified automatically.
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Collaborative Agenda
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--------------------
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Schedule your meetings and phone calls using the integrated calendar. You can
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see your agenda and your colleagues' in one view. As a manager, it's easy to
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see what your team is busy with.
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Lead Automation and Marketing Campaigns
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---------------------------------------
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Drive performance by automating tasks with Odoo <a href="https://www.odoo.com/app/crm">CRM</a>.
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Use our marketing campaigns to automate lead acquisition, follow ups and
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promotions. Define automated actions (e.g. ask a salesperson to call, send an
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email, ...) based on triggers (no activity since 20 days, answered a
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promotional email, etc.)
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Optimize campaigns from lead to close, on every channel. Make smarter decisions
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about where to invest and show the impact of your marketing activities on your
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company's bottom line.
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Customize Your Sales Cycle
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--------------------------
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Customize your sales cycle by configuring sales stages that perfectly fit your
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sales approach. Control statistics to get accurate forecasts to improve your
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sales performance at every stage of your customer relationship.
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Drive Engagement with Gamification
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----------------------------------
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### Leverage your team's natural desire for competition
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Reinforce good habits and improve win rates with real-time recognition and
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rewards inspired by [game mechanics](http://en.wikipedia.org/wiki/Gamification).
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Align Sales Teams around clear business objectives with challenges, personal
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objectives and team leader boards.
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### Leaderboards
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Promote leaders and competition amongst Sales Team with performance ratios.
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### Personal Objectives
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Assign clear goals to users to align them with the company objectives.
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### Team Targets
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Compare revenues with forecasts and budgets in real time.
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