===============
CRM Claim Types
===============

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Provides a way to classify claims by type and to configure claim stages depending on claim types.

Includes Customer, Supplier and Other claim types by default,
as well as stages configuration.

**Table of contents**

.. contents::
   :local:

Configuration
=============

This module does not require any special configuration.
It contains a predefined set of claim types.

If you want to add your own claim types, go to **CRM > Configuration > Claim
> Claim Types**.

Usage
=====

To use this module, you need to:

* Go to **CRM > After Sale > Claims**, create a claim and fill out at least
  **Claim Subject** and **Claim Type** fields.
* Or select an existing claim and fill out all relevant information.

Bug Tracker
===========

Bugs are tracked on `GitHub Issues <https://github.com/OCA/crm/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/crm/issues/new?body=module:%20crm_claim_type%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.

Do not contact contributors directly about support or help with technical issues.

Credits
=======

Authors
~~~~~~~

* Vauxoo
* Ursa Information Systems

Contributors
~~~~~~~~~~~~

* Yanina Aular <yanina.aular@vauxoo.com>
* Osval Reyes <osval@vauxoo.com>
* Bhavesh Odedra <bodedra@ursainfosystems.com>
* Martin Wilderoth <martin.wilderoth@linserv.se>
* Alexandre Díaz <alexandre.diaz@tecnativa.com>
* Manuel Marquez <buzondemam@gmail.com>

* `Pesol <https://www.pesol.es>`__:

  * Jonathan Oscategui Taza <info@pesol.es>

Maintainers
~~~~~~~~~~~

This module is maintained by the OCA.

.. image:: https://odoo-community.org/logo.png
   :alt: Odoo Community Association
   :target: https://odoo-community.org

OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.

This module is part of the `OCA/crm <https://github.com/OCA/crm/tree/16.0/crm_claim_type>`_ project on GitHub.

You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
